Customer Service Coordinator

Scope of the PositionPerform tasks and functions related to normal daily operation of Corporate Purchasing department and daily operation of Corporate Business Center. Responsibilities•    Document and maintain policies and procedures for Purchasing functions.•    Process requests to add and modify vendors for Flex-N-Gate facilities through Program Lifecycle Management (PLM) system.•    Document and maintain policies and procedures for vendors in compliance with TISAX regulations.•    Review and validate vendor information as needed, making corrections and adjustments as necessary.•    Obtain and maintain vendor documents as per established procedures.•    Process EFT setup-related data relative to vendor maintenance.•    Maintain corporate data and provide necessary assistance/troubleshooting for users in Purchasing related systems.•    Develop, improve, and maintain global standards for vendor management and purchasing processes with input from Flex-N-Gate manufacturing facility personnel and Corporate Purchasing Group.•    Perform department-related duties as required to ensure efficient operation.•    Working knowledge of computer systems, office equipment, and basic office management. Qualifications•    Degree / Diploma in Manufacturing or related field.•    2 to 10 years of experience in purchasing activities in a manufacturing or similar fast-paced environment.•    Ability to work well in a team with task-focused orientation and strong sense of delivery of work/project.  Supervisory experience would be an asset.•    Strong organizational and time-management skills with solid interpersonal and communication skills (both verbal and written).•    Proficiency with database applications and administration systems, specifically Microsoft Office.•    Knowledge of automotive industry is a plus.•    Knowledge of AS400 or similar ERP computer system.•    Proven attention to detail; detail-oriented and punctual with deadlines.•    Ability to perform high quality work in short time frames.•    Knowledge and demonstrated skills in computer operation and basic purchasing understanding.