Responsibilities

Engage regularly with customers to review performance and strengthen relationships.
Drive customer retention, account growth, and new business through effective stakeholder management.
Partner cross-functionally to deliver aligned and efficient business outcomes.
Develop and execute annual customer business plans aligned to strategy.
Ensure service performance consistently meets or exceeds customer expectations.
Continuously improve processes to enhance productivity and value delivery.

Qualification & Requirements

Minimum Bachelor's Degree in Business Administration, Supply Chain & Logistics or Equivalent
Minimum 8 years experience as Key Account Manager in the Supply Chain industry and/or 3rd Party Logistics
Minimum 3 years Experience and Expertise in Transport and/or Warehouse Operations
Must be able to converse, read and write English & Mandarin at a professional level