National Training Manager - Appliance Installation

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce.

Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is currently seeking the right individual to fill an immediate opportunity for a National Training Manager - Appliance Installation to support our growing in-house delivery and install team. If you have a love of interacting with people, improving processes and helping our associates grow, this is the position for you!

Location:

This role is responsible for overseeing on-site training courses out of our location in Dallas TX. The ability to live in Dallas or surrounding areas within a reasonable driving distance is a must. Ferguson associates from around the US will travel into Dallas for hands-on training programs. On days/weeks there is no training, the individual can choose to work remotely.

We will provide relocation assistance for candidates outside of the area who are open to relocation to Dallas.

Our Ideal Candidate:

This person would have a strong mix of both training (experience and/or passion), and the understanding of the installation of appliances. Possible construction or delivery/install in other related fields would work also!

Responsibilities:

• Organize meetings with management before preparing course materials to ensure a detailed understanding of training subjects and processes
• Continually research methods and techniques in workplace training and remain up to date on developments within the industry and competitors
• Maintain and update online modules within workday
• Create curriculum and schedule hands on training courses
• Lead training classes and arrange ride along during visit
• Develop in market program and tests after the completion of training courses to determine the effectiveness of training strategies
• Develop training tracker and installer levels for program
• Create printed and instructional materials to be distributed during training
• Actively seek current training methods and best practices to facilitate training employees
• Conduct regular meetings with management to identify subjects be addressed or areas in need of additional instruction
• Create internal marketing materials to be distributed throughout the company to announce training programs and details

Qualifications:

• Experience analyzing company needs, lesson planning, development, and implementation
• Extensive knowledge teaching theory for creating effective crafting instructional materials
• Bachelor's degree in Education or Human Resources field is helpful but not required
• Previous experience performing installs is preferred
• Instructional experience in a group business setting at a large level highly desired
• Strong understanding of business goals and standards for customer service
• Ability to communicate effectively with senior management and other departments
• Experience developing yearly training plans and materials for all departments throughout the company
• Ability to effectively prioritize and lead multiple training initiatives simultaneously

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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$8,233.34 - $13,175.00

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information