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Job Description
About the Team
The Presales team partners closely with UKG’s Brazil sales organization to support complex workforce management sales cycles. We work at the intersection of technology, configuration, and business process, helping customers understand how UKG’s Workforce Management solutions solve real operational challenges across scheduling, time, attendance, and labor optimization.
This team values technical curiosity, structured learning, and hands‑on solution design. Success in this role comes from the ability to quickly understand system configuration, translate requirements into working demos, and support sales teams with confidence and credibility.
About the Role
As a Lead Presales Solution Consultant – Workforce Management, you will serve as a senior technical presales expert supporting UKG’s growth in Brazil. You will partner with Sales to lead discovery, design solutions, and deliver configured demonstrations that reflect real customer workforce scenarios.
This role requires strong WFM domain knowledge, comfort with configuration concepts, and the ability to learn new technology independently. You will work across presales activities including discovery, solution design, demos, proposals, and collaboration with internal teams such as Value, Product, and Services.
You will also support existing customers by helping identify opportunities to optimize and expand their use of UKG Workforce Management solutions.
Key Responsibilities
- Lead discovery sessions to understand workforce management requirements, operational challenges, and current environments.
- Design and configure WFM solutions for demos, including scheduling, time and attendance, and labor optimization scenarios.
- Translate customer requirements into solution configurations using parameters, rules, and variables.
- Deliver technical product demonstrations that clearly show how UKG WFM solutions address customer needs.
- Partner closely with Sales to support complex presales cycles, including proposals and solution strategy.
- Understand and explain integration concepts (e.g., APIs, data flows) at a conceptual level to customers and internal teams.
- Collaborate with Services and Partners to align presales designs with implementation realities.
- Continuously learn UKG products and workforce management best practices through structured and self‑directed learning.
About You
Basic Qualifications (Revised & More Accurate)
- 5-7 years of experience in technical presales, sales engineering, or solution consulting for SaaS solutions.
- Demonstrated ability to configure solutions for demos or implementations (not just slideware).
- Strong technical learning capability, with experience ramping on complex systems and configurations.
- Fluency in Portuguese and English; Spanish is a strong plus.
- Resumes to be submitted in English
- Willingness to travel up to 50%, primarily within Brazil.
Preferred Qualifications
- Hands‑on experience with Workforce Management solutions, including time, scheduling, forecasting, or labor optimization.
- Experience working in partner, system integrator, or implementation‑heavy environments.
- Conceptual understanding of integrations, APIs, and system configuration concepts (no coding required).
- Background supporting retail or manufacturing workforce scenarios.
- Experience with ADP WFM, retail WFM platforms (e.g., Orquest, Movavi), or similar scheduling/forecasting tools.
- Comfortable supporting sales teams in smaller, fast‑moving coverage models
- Structured learner with a clear personal approach to mastering new technology.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]