Assistant Manager ( Maternity Cover)

Overview For over 275 years, Villeroy & Boch has been synonymous with exceptional quality and innovative design in ceramic products. As an award-winning, family-owned company, we are proud to be one of Europe's longestestablished brands, offering exquisite products across Bathroom & Wellness, Kitchen, and Tableware sectors. With over 12,000 employees in more than 140 countries, we offer a truly global and inspiring work environment. Responsibilities • Sales & Profitability:Assist the Store Manager in developing and implementing strategies to achieve sales targets and maximize store profitability. • Team Leadership: Support the recruitment, training, and development of our sales team, fostering a positive and high-performing work environment. Lead by example on the sales floor, inspiring your team through exceptional customer service. • Operational Excellence: Oversee daily store operations, including opening and closing procedures, cash management, and ensuring compliance with company policies and health & safety regulations. • Customer Experience: Deliver and uphold exceptional customer service standards, building strong relationships with our valued clientele. • Stock Management: Maintain optimal stock inventory levels, manage deliveries, and ensure accurate stockroom organisation. • Visual Merchandising: Implement Villeroy & Boch's visual merchandising guidelines, ensuring appealing product displays, accurate signage, ticketing, and pricing. Qualifications Minimum of 2 years of experience in a supervisory or assistant management role within a premium retail environment. o Proven ability to lead, motivate, and develop a sales team. o Experience in stock management and overseeing store operations. o A self-motivated and flexible approach, capable of working both independently and as part of a cohesive team. o Strong problem-solving skills and a proactive attitude. • Sales & Customer Service: o Exceptional customer service skills with a track record of driving sales performance. o Ability to build strong relationships with customers and internal stakeholders. o Excellent communication and presentation skills with all employees and customers. o A keen ability to learn new products and teach others (full training will be provided). • Operational Acumen: o Proficiency in maintaining stock inventory levels and ensuring accurate stock rotation. o Meticulous attention to detail to ensure high standards of cleanliness on the sales floor and in stockroom areas. o Ability to accurately complete all administrative tasks and paperwork for reporting. o Proven experience in implementing visual merchandising strategies. o Basic knowledge of Health & Safety principles and compliance with company policies. • Technical Skills: o PC literate, with essential knowledge of MS Office, including Word and Excel. o Good standard of numeracy and literacy. • Desirable (but not essential): o Product knowledge and market awareness within the luxury home goods or similar sector. Are you an experienced and dynamic retail leader seeking a challenging yet rewarding opportunity? Villeroy & Boch, a world-leading lifestyle brand with a rich heritage dating back to 1748, is looking for a dedicated and enthusiastic Assistant Manager to join our team on a full-time, temporarybasis(maternity cover) at our Kildare outlet, located within the prestigious Kildare Village (R51 R265).

Minimum of 2 years of experience in a supervisory or assistant management role within a premium retail environment. o Proven ability to lead, motivate, and develop a sales team. o Experience in stock management and overseeing store operations. o A self-motivated and flexible approach, capable of working both independently and as part of a cohesive team. o Strong problem-solving skills and a proactive attitude. • Sales & Customer Service: o Exceptional customer service skills with a track record of driving sales performance. o Ability to build strong relationships with customers and internal stakeholders. o Excellent communication and presentation skills with all employees and customers. o A keen ability to learn new products and teach others (full training will be provided). • Operational Acumen: o Proficiency in maintaining stock inventory levels and ensuring accurate stock rotation. o Meticulous attention to detail to ensure high standards of cleanliness on the sales floor and in stockroom areas. o Ability to accurately complete all administrative tasks and paperwork for reporting. o Proven experience in implementing visual merchandising strategies. o Basic knowledge of Health & Safety principles and compliance with company policies. • Technical Skills: o PC literate, with essential knowledge of MS Office, including Word and Excel. o Good standard of numeracy and literacy. • Desirable (but not essential): o Product knowledge and market awareness within the luxury home goods or similar sector.

• Sales & Profitability:Assist the Store Manager in developing and implementing strategies to achieve sales targets and maximize store profitability. • Team Leadership: Support the recruitment, training, and development of our sales team, fostering a positive and high-performing work environment. Lead by example on the sales floor, inspiring your team through exceptional customer service. • Operational Excellence: Oversee daily store operations, including opening and closing procedures, cash management, and ensuring compliance with company policies and health & safety regulations. • Customer Experience: Deliver and uphold exceptional customer service standards, building strong relationships with our valued clientele. • Stock Management: Maintain optimal stock inventory levels, manage deliveries, and ensure accurate stockroom organisation. • Visual Merchandising: Implement Villeroy & Boch's visual merchandising guidelines, ensuring appealing product displays, accurate signage, ticketing, and pricing.