Assistant Maintenance Supervisor

Responsibilities

Who You Are

• You are an experienced maintenance professional with strong skills across HVAC, plumbing, and electrical systems, and you take pride in being a trusted problem-solver.
• You have hands-on ability to diagnose and repair: HVAC systems, outlets and switches, plumbing fixtures, appliances, carpentry issues, and cosmetic finishes, often handling multiple trades in a single day.
• You work with precision and care: efficient but never careless, committed to doing it right the first time.
• You understand that in a luxury residential environment, every detail counts, from caulk lines in a bathroom to the alignment of cabinet doors.
• You are organized, reliable, and accountable
  

  You work independently, but also collaborate effectively with your team to deliver an exceptional resident experience.

• You embody professionalism, respect, and hospitality when entering residents’ homes or working in shared amenity spaces.

 

Primary Responsibilities

General Building Maintenance

• Respond to, complete, and close out resident and staff service requests promptly and professionally.
• Troubleshoot and repair plumbing issues: clogs, shut-off valves, toilet components, sink leaks, and garbage disposals.
• Perform electrical repairs: outlets, switches, fixtures, dimmers, GFCIs, and basic circuit troubleshooting.
• Provide HVAC support: troubleshooting, filter changes, thermostat replacements, condensate line clearing, and equipment swaps as needed.
• Maintain and repair appliances: install, test, and service washers, dryers, refrigerators, dishwashers, microwaves, and ovens.
• Complete carpentry and cosmetic repairs: hardware adjustments, cabinet repairs, drywall patching, baseboards/trim, door alignment, and painting.

 

Unit Turnovers & Resident Readiness

• Conduct thorough move-in and move-out inspections, correcting deficiencies to deliver a flawless resident experience.
• Ensure every apartment meets high standards of quality and presentation before resident move-in.

 

Preventive Maintenance

• Perform and document preventive maintenance on building systems: HVAC, plumbing stacks, pumps, boilers, exhaust fans, and related equipment.
• Keep mechanical and utility rooms organized, clean, and well-documented, reporting issues proactively.
• Track and communicate recurring issues to support long-term planning and capital repairs.

 

Common Area & Amenity Maintenance

• Inspect and maintain all shared spaces, including lobbies, hallways, elevators, rooftop decks, fitness centers, pools, locker rooms, storage rooms, and parking garages.
• Address wear-and-tear issues: furniture placement, lighting, flooring, and finishes.
• Ensure safety standards are met, including testing emergency lighting, safety equipment, and maintaining compliance with code and property protocols.

 

Special Projects & Technical Installations

• Assist with capital improvement projects: preparing spaces, coordinating with vendors, and providing clean-up and follow-through.
• Support building technology initiatives: leak detection systems, smart thermostats, intercoms, access control (fob readers), and other upgrades.
• Operate and maintain a wide range of tools and equipment, including power tools, ladders, wet/dry vacuums, drain snakes, and diagnostic testers.

 

Resident & Team Interaction

• Respond to resident service requests with urgency, professionalism, and courtesy
• Follow up to ensure the issue was resolved to the resident’s satisfaction
• Maintain a clean, professional appearance and represent the property positively
• Communicate clearly and respectfully with staff, residents, vendors, and management
• Fill in for building engineers or supervisors when necessary

 

Preferred Certifications & Licenses (Washington, DC)

• EPA Section 608 Certification (Universal preferred) – required for handling refrigerants.
• DC 3rd Class Stationary Engineer License – highly beneficial for HVAC and boiler operations.
• OSHA 10 or OSHA 30 Safety Certification – to ensure safe work practices.
• CFC Certification – for refrigerant recovery and safe handling.
• Basic Electrical or Journeyman License (DC or nearby jurisdiction) – strongly preferred for electrical troubleshooting and repair.
• Plumbing license or trade certification – beneficial for advanced plumbing repairs.

 

Qualifications

 What You Bring

• 3+ years of experience in maintenance, facilities, construction, or building operations — preferably in residential or hospitality settings
• Strong skillset in electrical, plumbing, carpentry, painting, and appliance repair
• Comfort using digital work order systems, apps, or tablets to track and close tasks
• Ability to lift 50+ lbs, climb ladders, and work on your feet for 8 hour shifts
• A flexible schedule, including potential evening or weekend and on-call shifts
• A team-player mentality with a strong work ethic, personal accountability, and attention to detail

 

COMPENSATION

The anticipated base salary range for this position is listed below

In addition to a competitive base salary, you will be eligible to receive discretionary bonus incentives and a comprehensive benefits package.

 

Anticipated hourly range: $28.00 - $30.00.

 

Actual base salary within the anticipated range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and market factors.

Benefits:

• Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program
• Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs
• Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching
• Career Development: Learning & training programs; tuition & certification reimbursement; internal advanc