Account Manager

Company description Publicis Groupe, the world's second largest communications group, is a solutions platform that is present in more than 100 countries. Do you want to know more about the agency/brand or area of expertise you will be applying for in this role? Keep reading! Starcom is the Human Experience Company and is one of the agency brands within Publicis Groupe. A world-renowned media communications agency, we believe the alchemy of people and technology creates experiences people love, and actions brands need. Experiences are the human side of data-driven, tech-fueled marketing. And, we are passionate about boldly leading our clients into the future. With more than 5,000 employees worldwide, Starcom partners with the world's leading marketers and new establishment brands, including Airbnb, Coca-Cola, Stellantis, Kellogg Company, Samsung, Puig, Visa, and more. We are the Citizens of Starcom. We are Brave, Kind, Inclusive, and Resilient. Join us! Overview The Account Manager is responsible for managing relationships with key clients, ensuring the successful execution of projects, strategic alignment, and the achievement of business objectives. The role serves as the primary point of contact between clients and internal teams. Responsibilities Client Management Act as the main day-to-day point of contact for clients. Build strong and trusted client relationships. Understand client needs, business objectives, and expectations. Project Management Coordinate the delivery of campaigns and projects from start to finish. Ensure timelines, quality standards, and deliverables are met. Oversee project development from briefing through to reporting. Strategy & Planning Collaborate in the development of media strategies aligned with client business goals. Ensure initiatives support both branding and performance objectives. Identify opportunities for business growth and account development. Internal Coordination Work closely with specialist teams, including Data, Performance, Social, and Programmatic. Ensure effective communication across departments. Lead information flow and project prioritization. Performance Monitoring & Reporting Monitor campaign performance and key KPIs. Prepare client reports and presentations. Recommend optimizations based on data insights and performance analysis. Financial Management Monitor budgets and media investments. Oversee account profitability and invoicing processes. Qualifications Bachelor's degree in Marketing, Advertising, Business Administration, or a related field. Minimum of 5 years of experience in an agency or a similar environment. Strong understanding of digital marketing and media strategies. C1 level of English. English proficiency will be assessed during the interview process by the Talent Acquisition team. Portuguese language skills are considered a plus. Additional information Why join us? Because we offer reasons such as: 🌟 Flexible Benefits (Coverflex): Enjoy more than just work with flexible compensation including meal vouchers, health insurance, transportation, and more. 🚀 Growth Opportunities: You can advance in your career not only through the experience of working with major clients but also by accessing local and global training programs specialized according to your role, covering both technical and soft skills. 📚 Free Online Training: You can access unlimited courses from LinkedIn Learning and Udemy Catalogs through our artificial intelligence platform "Marcel". 🥇 Partner Certifications: You'll have the opportunity to obtain certifications from industry giants such as Meta, Google, or Amazon. 🌍 Work from anywhere: Telecommute up to 6 weeks from over 100 countries with our #WorkYourWorld program. 🎉 Attractive holidays package including your birthday & Advertising Day off plus some additional days off. Rest is also important! 🧘🏻‍♂️ Well-being: We prioritize the well-being of our staff and organize various health initiatives such as daily meditation or yoga among others. Employee benefits are an integral part of the company’s annual compensation package. These benefits are subject to the company’s current policies and guidelines and may be modified, updated, or adjusted at the company’s discretion to reflect organizational needs, regulatory requirements, or business conditions. We are certified as a Great Place to Work, your happiness and providing you with an outstanding experience means a lot to us, let's enjoy! Here at Publicis Groupe, we are committed to building a culturally diverse workforce and therefore strongly encourage applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from all individuals, regardless of their background: we do not discriminate on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, or any individual´s status in any group or class protected by law. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you. All employees are committed to complying with obligations regarding Information Security and Technologies, obligations related to the use of Artificial Intelligence, obligations stemming from the Quality and Environmental Management System, as well as obligations derived from the Integrity Management System, Corruption Prevention, and the Anti-Bribery and Anti-Corruption Policy. Furthermore, all employees are required to complete mandatory training courses, declarations, and compliance commitments in these areas.

Bachelor's degree in Marketing, Advertising, Business Administration, or a related field. Minimum of 5 years of experience in an agency or a similar environment. Strong understanding of digital marketing and media strategies. C1 level of English. English proficiency will be assessed during the interview process by the Talent Acquisition team. Portuguese language skills are considered a plus.

Client Management Act as the main day-to-day point of contact for clients. Build strong and trusted client relationships. Understand client needs, business objectives, and expectations. Project Management Coordinate the delivery of campaigns and projects from start to finish. Ensure timelines, quality standards, and deliverables are met. Oversee project development from briefing through to reporting. Strategy & Planning Collaborate in the development of media strategies aligned with client business goals. Ensure initiatives support both branding and performance objectives. Identify opportunities for business growth and account development. Internal Coordination Work closely with specialist teams, including Data, Performance, Social, and Programmatic. Ensure effective communication across departments. Lead information flow and project prioritization. Performance Monitoring & Reporting Monitor campaign performance and key KPIs. Prepare client reports and presentations. Recommend optimizations based on data insights and performance analysis. Financial Management Monitor budgets and media investments. Oversee account profitability and invoicing processes.