Job Description
DigiStream Ventura Inc.
Work Schedule: Monday to Friday, 8:00am to 4:30pm
Pay: $21.50
Location: Ventura, CA. Remote position with onsite training.
DigiStream Investigations, a fast-growing national private investigation firm, seeks a clever Social Media Investigator to join our team in Ventura, CA.
The Social Media Investigator will conduct desktop-based social media and background research as part of investigations into potentially fraudulent Worker's Compensation & Liability claims. We are looking for individuals who pride themselves on their information-finding abilities on the internet and on social media in particular.
Responsibilities:
- Complete well-written and in-depth reports on background and social media data findings within 3 business days of order
- Maintain an overall average of 85% or higher on all qualitative and production metrics on QBR during the review period
- Track and maintain billing for services
- Work under deadlines and multitask
- Familiarity and comfort with navigating ambiguity as well as a basic understanding of the workers' compensation system or desire to learn the system
- Ability to read, analyze, and distill large amounts of information from social networking profiles and online forms and articles, and apply it to an investigation
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Ability to maintain confidentiality of information
- Ability to juggle multiple research reports at once while maintaining work quality and turnaround time while communicating effectively with Intel supervisor
- Other duties may be added from time to time
Requirements:
- Bachelor’s Degree in Criminal Justice, Psychology, History, Political Science or other writing intensive major required
- Familiarity and comfort with navigating ambiguity as well as a basic understanding of the workers' compensation system or desire to learn the system
- Ability to read, analyze, and distill large amounts of information from social networking profiles and online forms and articles, and apply it to an investigation
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Ability to maintain confidentiality of information
- Ability to juggle multiple research reports at once while maintaining work quality and turnaround time while communicating effectively with Intel supervisor
- Ability to navigate and use social networking websites, search engines, social networking aggregators, and various investigative platforms to find and render what is often very specific information
- Strong communication both orally and particularly in written form
- Must be able to type 40+ words per minute with accuracy
- Use work time effectively and efficiently and concentrates primary efforts on the most important priorities
- Marshal resources to get things done
- Use resources effectively and efficiently
- Recognize important information in cases and presents it in a useful manner
- Pick up on technical things quickly and can learn new skills and knowledge
- Be flexible, as the kind of information we look for and how we present it can sometimes change significantly over a short period of time