Guest Services Assistant

Guest Services Assistant Longleat Forest | £13.20 per hour Start every break with a warm welcome From check-in to check-out, you'll help guests settle in, answer their questions and make sure everything runs smoothly. It's about great service, quick solutions and being the person people turn to. What you'll be doing Checking guests in and welcoming them to the village Answering questions by phone and in person Logging maintenance issues and helping with activity bookings What's in it for you Free day passes and access to leisure facilities (including the spa) Discounts on breaks and in our shops and restaurants Bonus scheme and recognition rewards A supportive, friendly team Career development and in-role training Your working hours Part-time contract, with shifts falling between 8:30am and 10:30pm You will be contracted to work a guaranteed minimum of 64 hours over a 4‑week period. You may be asked to work additional hours in line with operational requirements This role includes evenings, weekends and bank holidays About you Friendly, confident and clear when communicating Comfortable with booking systems (or happy to learn) Calm under pressure and quick to solve problems Our values Each colleague at Center Parcs is involved in building better worlds for our guests, colleagues, communities and our environment. Contributing to our purpose means living out our values: We care, we're brave, we're determined and we're naturally us. Sound like your kind of job? Apply online today - interviews will be held on 16th June 2026 Working here Check your route before applying - Longleat Forest, (BA12 7PU) isn't easily reached by public transport: Plan Your Journey Closing date: 15th June 2026