Analyst, Datalinx Platform & Data Management (Contract)

Venture outside the ordinary - TMX Careers

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets.  United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?

We are seeking an Analyst - 2 year contract to join the Datalinx Platform & Data Management team. In this role, you will work closely with the Salesforce lead to drive operational excellence across our data platforms, including Salesforce, the TMX Datalinx Webstore, DataBP, Client Portal, and Business Intelligence workflows.

You will play a key part in maintaining data integrity and streamlining workflows by managing daily platform activities, reporting, and outbound communications. Additionally, you will support our ongoing Verity integration through data cleanup, process documentation, and execution, ensuring our operations remain accurate, consistent, and scalable.

This role reports to: Senior Manager, Datalinx Platform & Data Management

This role is hybrid (2-3 days/week in the office) - based in Toronto, ON.

Key Accountabilities: 

• Support the day-to-day administration and maintenance of Salesforce, ensuring data accuracy, completeness, and consistency across accounts, contacts, opportunities, and campaign data

• Support the Salesforce lead with workflow updates, reporting maintenance, and ongoing platform administration activities

• Assist with Salesforce reporting updates, workflow execution, and operational support activities across the platform

•  Execute outbound communications and campaign deployments using approved messaging, templates, and segmented target lists

• Maintain core data management processes including data cleansing, deduplication, enrichment, and database hygiene within Salesforce and related systems

• Support list creation, audience segmentation, campaign tracking, and outbound workflow execution using Salesforce and integrated tools

• Build and maintain recurring reports and dashboards to support operational tracking and business reporting needs

• Support the administration and maintenance of third-party data and prospecting tools (e.g., ZoomInfo) where applicable

• Provide operational and administrative support across Datalinx platforms including Salesforce, the TMX Datalinx Webstore, DataBP, Client Portal, and related business workflows

• Support Business Intelligence initiatives through data preparation, reporting support, dashboard maintenance, and operational analysis

• Document workflows, operational processes, and standard operating procedures to support consistency and operational efficiency across the organization

• Support the execution of established workflows and business processes across Salesforce, platform operations, and outbound communication activities

Skills & Experience:

Must Have(s):

• 1–3 years of experience in Salesforce administration, CRM operations, business systems support, marketing operations, platform support, or data operations roles

• Hands-on experience supporting Salesforce administration, reporting maintenance, CRM operations, workflow execution, and campaign management activities

• Strong attention to detail with a focus on data accuracy, operational consistency, and process execution

• Advanced proficiency in Excel and comfort working with large datasets and reporting workflows

• Exposure to Tableau, Power BI, Amazon QuickSight, or similar reporting tools

• Experience supporting outbound communications, campaign execution, or operational workflows

• Strong organizational, analytical, and problem-solving skills

• Ability to manage multiple priorities while working within established processes and procedures

• Strong communication and collaboration skills across business and operational teams

• Interest in financial markets, fintech, or market data platforms
   

Nice to Have(s):

• Salesforce Administrator certification is considered an asset

• Familiarity with outbound campaign tools, data enrichment platforms, or marketing automation technologies like Salesforce Marketing Cloud, HubSpot & Salesloft

• Exposure to SQL, data analysis, or data visualization concepts

• Familiarity with workflow automation tools such as Salesforce Flows, Zapier, Power Automate, Workato, or similar platforms

• Experience working in SaaS, fintech, financial services, market data, or technology organizations

• Experience with data remediation, data governance, data migration, or CRM data quality initiatives

Salary Range: 28/hour - 33/hour CAD

Please note that the salary range included is a guideline only. The salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience. 

The recruiting efforts for this role are intended to fill a vacant position.

In the market for…

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.

Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived! 

Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.

Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located. 

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.