Family Services Specialist IV - OKDHS ONLY
Job Description
Thanks for visiting the Career page of the Oklahoma Human Services!
Full-time Oklahoma Human Services (formerly Oklahoma Department of Human Services) employees receive:
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State Retirement
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11 Paid Holidays Each Year
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Subsidized Insurance Benefits
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Health
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Dental
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Vision
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Life
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Disability
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For more information about our State Employee benefits, click here.
To learn more about the vital services we provide to Oklahomans, please visit oklahoma.gov/okdhs.
VETERANS PLACEMENT: The state of Oklahoma prioritizes careers for US Veterans. If you have a certification letter from the Office of Veteran's Placement at OMES, you are entitled to be interviewed for any positions that you apply and minimally qualify for. Please note that this policy only entitles the candidate for an interview, and does not guarantee an offer of employment. If you're an OVP Certified Veteran and did not get an interview, please contact [email protected].
Once you have the certification letter, please email it to [email protected] and reference the position(s) that you applied for. It is necessary to inform our careers team of your veteran's placement status so we can ensure your interview(s) can be arranged.
Here's where you can obtain this certification letter.
THIS POSITION IS OPEN TO CURRENT OKDHS EMPLOYEES ONLY.
This position is located is a Sallisaw, Oklahoma.
Family Services Specialist IV - H14D
Annual Salary: $49,806.90 + Full State Employee Benefits
Travel is occasional. Must possess a valid driver's license and maintain required car insurance.
This position is designed for telework/work from home however, there may be occasional in person mentorship of employees. All telework positions are subject to Agency Director approval.
Minimum Qualifications:
Education and Experience requirements consist of:
- a master’s degree and one (1) year of qualifying experience.
- or a bachelor’s degree and two (2) years of experience in professional social work.
- or an equivalent combination of education and experience, substituting one (1) year of experience in professional social work for each year of the bachelor’s degree.
- or four (4) years of experience as a Family Services Specialist.
Job Responsibilities
- This is a leadership-level position where the employee provides direct supervision to lower-level staff. The employee assigned to this level will supervise, and administer policy and procedure to a team of professional Family Services Specialists who provide SNAP, Childcare, and ABD related medical services.
- Review and respond to requests for information and clarification of laws, policies, and procedures surrounding social safety net programs; provide responses to inquiries concerning applications and review filing requirements, due dates, and similar information.
- Coordinates with other staff or units as needed to clarify policies and procedures determines the status of individual applications, reviews and resolves problems; routes requests to appropriate staff and units for processing; and scans and uploads customer verifications.
- Enters and retrieves information into the system; receives and reviews documents including customer verification; proofreads previously entered data and makes routine corrections.
- Participates in staff conferences and interdisciplinary team meetings for the purpose of determining successful pathways for client success in reaching their individual goals and achieving self-sufficiency.
- Employee shall attend all training, meetings, and conferences as directed.
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If you have questions, please contact [email protected]
OKDHS is a Fair Chance Employer.
This is a position in the Oklahoma Civil Service
Announcement Number: 26-KM109
83007475/JR61070