Quality Control Associate

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, and our four Cornerstone brands.

The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life. Cornerstone comprises four interactive, aspirational home and apparel lifestyle brands: Ballard Designs®, Frontgate®, Grandin Road® and Garnet Hill®.

Your Opportunity, Your Team

• The Quality Control Associate role supports Cornerstone Brands (Ballard Designs, Frontgate, Grandin Road, Garnet Hill). You will inspect, evaluate, and verifying the quality of furniture and home décor products received, stored, and shipped from the distribution warehouse. You will report to an Operations Supervisor.

Where You'll Work

• This role is onsite and will require you to work from our Goodyear, AZ fulfillment center daily. Relocation assistance is not available for this role.

What You'll Do

• Inspect incoming and outbound furniture, home décor, and accessory products to verify they meet company quality standards, customer expectations, and safety requirements.
• Identify, document, and report defects, damage, packaging issues, and inventory discrepancies while maintaining accurate inspection and non-conformance records.
• Perform detailed quality evaluations of furniture components, finishes, upholstery, hardware, assembled products, labeling, barcodes, and packaging.
• Partner with Receiving, Inventory Control, Operations, and Customer Service teams to resolve quality issues, segregate defective merchandise, and support proper disposition procedures.
• Uphold warehouse quality and safety standards by following operational guidelines and handling, storing, and shipping products.

What You'll Bring

• 6+ months experience in a distribution/fulfillment center environment
• Experience in quality control, warehouse operations, distribution, or product inspection with furniture, home décor, or similar consumer goods.
• Problem-solving skills, with the ability to identify defects, evaluate product condition, and maintain accurate quality documentation.
• Knowledge of warehouse safety practices, inventory accuracy, labeling, packaging, and shipment verification to support smooth daily operations.

#LI-JM1

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.