Job Description
Position Overview
As a Location General Manager Trainee, you will embark on a leadership development journey designed to prepare you for ultimate responsibility over one or more CarMax store locations. This role is critical to driving operational excellence, associate engagement, and customer satisfaction while ensuring alignment with CarMax’s culture and strategic goals. You will lead senior management teams, shape store strategy, and create an environment where associates and customers thrive. If you are passionate about leadership, innovation, and delivering best-in-class experiences, this is your opportunity to make a lasting impact.
Why CarMax?
At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.
Role Responsibilities
- Lead total store operations, focusing on associate development, profitability, and customer satisfaction while managing budgets and sales processes.
- Analyze business trends and reports to identify opportunities and champion process improvements and company initiatives that enhance customer and associate experiences
- Manage financial performance through effective P&L oversight, cost control, and attentive protection of company assets.
- Recruit, hire, train, and promote associates, fostering a culture of growth and engagement.
- Drive associate development and engagement through feedback, performance reviews, and career planning.
- Collaborate with senior management to set store strategy and provide vision, direction, and motivation for success.
- Responsible for CarMax Environmental, Health and Safety (EH&S) requirements for your department and/or location, including workplace safety.
Required Qualifications
- Ability to multi-task and thrive in a fast-paced environment while prioritizing critical business needs.
- Strong communication skills for effective interaction with associates and customers across departments.
- Proficiency in data interpretation and record accuracy for operational compliance.
- Demonstrated ability to make independent business decisions and identify improvement opportunities.
- 5+ years of management experience, with intermediate PC skills and completion of CarMax-provided training.
- Flexibility to work rotating schedules, including nights, weekends, holidays, and occasional travel.
- Ability to work in indoor and outdoor environments, including inclement weather, and maintain professional appearance in CarMax attire.
Preferred Qualifications
- Retail management experience and a Bachelor’s Degree are preferred.
About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.