Client Partner
Job Description
As a Client Partner, you’re the long-term trusted advisor to our enterprise clients. You guide them through their AI transformation journey from early proof-of-concept stages to scaled, production-ready AI systems.
You work side-by-side with our Product Managers, AI Engineers, Software Engineers and UX Designer, and you’ll nurture relationships, align stakeholders, and ensure that projects evolve into sustainable, value-driven partnerships. This is not a traditional sales role, it’s about stewardship, insight, and partnership. You’ll combine strategic advisory with commercial acumen to help clients grow their AI capabilities and investments with confidence.
Key Responsibilities
Act as a strategic advisor and relationship owner for key enterprise accounts.
Identify and drive growth opportunities based on client maturity, performance, and success metrics.
Bridge technical outcomes with tangible business value, ensuring every engagement contributes to ROI.
Partner with AI Solutions Consultants and Forward Deployed Engineers to ensure delivery excellence and client satisfaction.
Shape account strategies, expansion roadmaps, and executive communication frameworks.
Contribute to Faktion’s go-to-market strategy for AI products and services, bringing client insights back into our innovation pipeline.
Lead quarterly business reviews and strategic account planning sessions to ensure long-term alignment.
Build and maintain multi-stakeholder relationships across technical, operational, and executive levels.