Job Description
About the Role
Uber Freight is looking for Logistics Specialists to support dedicated customer accounts within our Managed Transportation organization. In this role, you will play a critical part in day-to-day transportation execution, helping ensure freight moves efficiently, service expectations are met, and customers receive a high level of operational support.
This role is ideal for individuals who enjoy problem-solving, multitasking, working cross-functionally, and building strong relationships with carriers and customers. You will gain exposure to transportation management systems, shipment execution, carrier operations, and customer communication while working alongside a highly collaborative team.
This position follows a hybrid work schedule (3 days in-office, 2 days remote) and is based out of our Rogers, AR office.
What The Candidate Will Do
- Manage daily transportation execution activities for assigned customer accounts
- Utilize Uber Freight’s Transportation Management System (TMS) to support the full shipment lifecycle, including load building, tendering, tracking, and updates
- Coordinate with carriers, shippers, and receivers to ensure on-time pickup and delivery performance
- Monitor shipment activity and proactively resolve operational issues, delays, or service disruptions
- Support appointment scheduling and shipment visibility updates
- Communicate professionally with customers and internal stakeholders regarding shipment status and operational impacts
- Analyze shipment and carrier performance trends to identify opportunities for service improvement
- Leverage routing guides and spot market options to support effective freight coverage and transportation solutions
- Assist with resolving shipment data discrepancies and invoice-related issues within the TMS
- Document and follow customer-specific operational procedures and workflows
- Partner cross-functionally with internal operations, carrier management, and customer support teams to drive successful outcomes
Basic Qualifications
- High school diploma or GED equivalent
- 1+ year of experience in transportation, logistics, supply chain, customer operations, or a related field
OR Bachelor’s degree in Supply Chain, Logistics, Transportation, Business, or a related field - Intermediate proficiency with Microsoft Office Suite or Google Workspace
Preferred Qualifications
- 2+ year of experience in transportation, logistics, supply chain, customer operations, or a related field
- Bachelor’s degree in Supply Chain, Logistics, Transportation, Business, or a related field
- Experience working within a Transportation Management System (TMS)
- Advanced proficiency with Microsoft Office Suite or Google Workspace
- Experience working in a customer-focused operational environment
Benefits & Compensation for U.S. Employees
Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.
About Uber Freight
Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.
Candidate Privacy Notice
Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.