Director of People and Culture

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotel Dalian is situated in the beautiful coastal city of Dalian, nestled in the heart of the Donggang CBD in Northern China. Adjacent to the bustling Renmin Road business district and the International Conference Center, this vital hub encompasses important industries such as business, finance, information, headquarters economy, and tourism sightseeing, marking it as a significant economic core area in Dalian. The hotel features six distinctive restaurants and bars, located on the first floor and floors 39 to 41. These diverse establishments encompass Chinese, Western, and Japanese culinary styles, along with an exquisite bakery, a specialty bar, and a lobby lounge with skyline views, offering an indulgent city lifestyle.

The Director of People and Culture forms part of the Hotel Leadership team who collectively make key strategic and operational decisions for the Hotel or Resort. The Director will oversee all aspects of the People and Culture division including benefits administration, employee relations, recruitment and retention of staff, communication to staff, career development of staff, wage & hour compliance, training, workers’ compensation and legal matters related to hotel employees.

We are looking for individuals who are strategic, have strong business acumen, good communication and interpersonal skills and are able to evidence professionalism and adaptability. Individuals also need to be a catalyst for change and an employee champion.

Applicants are required to have three to five years previous employment in a related position. Human Resources or Hospitality Education is preferable, however, not essential if applicants have previous relevant work experience. Working knowledge of Labor laws is advantageous. 

Occasional travel is required to other Four Seasons Hotels and Resorts for training and development purposes.