Dental Administrator - Walden Dental Wellness
Job Description
Get to Know Us:
Walden Dental Wellness is a patient-focused dental clinic dedicated to providing comprehensive oral health care in a welcoming and comfortable environment. Our team is committed to delivering personalized care with a gentle, compassionate approach, helping patients of all ages feel at ease throughout their visit.
We offer a full range of general dentistry services, supported by modern technology and a strong emphasis on preventive care, education, and long-term oral health. At Walden Dental Wellness, we take pride in creating a supportive team culture built on collaboration, professionalism, and continuous learning.
Schedule:
Monday - Thursday: 8:00 AM - 3:00 PM
Friday: 8:00 AM - 2:00 PM
What Sets Us Apart:
Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms
Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth
Your Role:
Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options
Support treatment planning by coordinating appointments and follow-ups with the dental team
Present treatment costs, collect payments, process insurance claims, and assist with payment plans
Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care
Maintain accurate patient records and ensure smooth scheduling to optimize chair time
Collaborate with clinical and administrative staff to deliver seamless, high-quality care
Uphold privacy, ethical, and regulatory standards in all patient interactions
About You:
Previous clinical experience as a Treatment/Scheduling Coordinator is required
Knowledge and understanding of dental treatment plans and ability to educate patients is required
Experience with dental software programs is required
Strong customer service experience
Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.