Executive Housekeeper-Courtyard Boston

LocationCY Boston - 40 - Rooms, the Executive Housekeeper works in a fast-paced environment, overseeing the cleanliness and maintenance of the hotel.About the opportunityThe Executive Housekeeper plays a crucial role in ensuring the hotel's high standards of cleanliness and customer satisfaction are met, working closely with the housekeeping team to achieve exceptional results.What you'll get to do* Manage the daily operations of the housekeeping department, including scheduling, staffing, and inventory control* Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure high standards of cleanliness and maintenance* Train and develop the housekeeping team to improve performance and efficiency* Coordinate with other departments, such as front desk and maintenance, to ensure seamless communication and resolve any issues promptly* Analyze and implement initiatives to improve customer satisfaction, reduce costs, and increase productivitySkills and Experience* Proven experience in a housekeeping management role, preferably in a hotel or hospitality environment* Strong leadership and communication skills, with the ability to motivate and train a team* Excellent attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple projects* Ability to work in a fast-paced environment, with a focus on customer satisfaction and quality* Knowledge of hotel operations, including front desk, maintenance, and food and beverage* Familiarity with hotel management systems and software, including inventory control and scheduling* High school diploma or equivalent required, with a degree in hospitality or a related field preferred