Sr Customer Service Rep

Medical West Respiratory Svcs-MO77Posted 4 months ago

onsite

Job Description

This employee supervises all Customer Service functions of order entry while abiding by the procedures set forth by management.

Job Responsibilities:

Assists the Customer Service Supervisor in the supervision of all Customer Service Personnel
Actively participates in the training of all Customer Service personnel including new hires
Monitors the flow of orders to and from the Customer Service Department
Deletes, correct, or re-enters patient orders as deemed necessary
Monitors phone calls to confirm the proper telephone techniques used by Customer Service Personnel

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