Lead Support Worker
Job Description
Lead Support Worker
Salary £27,500 - 31,201, depending on experience.
Permanent, full time (37.5 hpw), 9-5, Monday to Friday
Guildford, Cyrenian House. Working across our Move-On properties in Guildford
Home, a place where you belong
Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.
You’ll help homeless people with complex needs live more independently and move on. No two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.
What you’ll do
Lead support planning and coordinate case work to deliver person-centred support
Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads
Support Customers with tasks like budgeting, benefit claims and attending appointments
Work with multi-agency teams to safeguard and empower our customers
Help customers build independence and prepare for their move-on to more independent housing
Why join us
This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. and be part of one of the UK’s Great Places to Work, join us!
You have
Passion and experience in supporting others ideally in a supported housing setting.
Experience assessing referrals and coordinating support
The ability to work under your own initiative, remain calm under pressure and have a resilient approach
Understand the issues of homelessness and the challenges people face.
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
Our supported accommodation is in Guildford, and this is a service based role.
You will manage own diary.
You will work from an office base at our Guildford hostel but your customer group will be living in our 4 dispersed houses close by, preparing to move on.
Although you will lone work, you will be part of the team with the hostel colleagues.
You need an Enhanced with barring list (we pay)
A vehicle is not required but can be useful. You will need to be insured for business use and have a full licence, we’ll pay for any business mileage
What’s in it for you?
34 days leave, rising to 39 (this includes bank holidays and a “me day”)
Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
Matching pension contribution (up to 7% and life insurance of 3x basic salary)
Instant pay access with Stream
800+ discounts on shops, holidays, days out, tech and more
Find out more
Click APPLY NOW to see our Support Coordinator Job Description, (what we call the role internally!) find out about us, for help to apply and our benefits. Roles can close early, so don’t wait.
For reasonable adjustments email [email protected].