Job Description
Job Summary:
Who are we?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world, promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
Who are you?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking, and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
The Role:
The Kitchen Supervisor reports to the F&B Senior Manager and General Manager and supports food operations by working closely with the third-party concession’s vendor and external catering partners during Special Events. Acting as the primary liaison between the venue and outside food service providers, this role ensures clear communication, smooth coordination, and alignment with venue standards. The Kitchen Supervisor manages receiving, monitors back-of-house operations during events, supports on-site execution, helps resolve operational issues as they arise, and ensures timely, high-quality food service delivery. This position plays a key role in maintaining consistency, cleanliness, and an elevated guest experience across concession offerings.
Responsibilities:
Act as the main liaison between venue management, third-party catering/concessions contractors to ensure clear and effective communication.
Receive and coordinate all food deliveries and orders from third-party vendors, ensuring proper documentation.
Organize and manage vendor access to kitchen and back-of-house areas, ensuring compliance with venue procedures and event requirements.
Oversee quality control of all concession food items served to guests, ensuring presentation, consistency, and venue standards are met.
Maintain kitchen compliance with all applicable health, safety, and sanitation standards and regulations.
Ensure all kitchen equipment and work areas are kept clean, organized, and operating to established standards while supporting and upholding overall kitchen integrity through monitoring cleanliness, workflow practices, and operational consistency.
Manage and communicate menu updates, changes, and special event requirements to the Food & Beverage team and relevant stakeholders in a timely manner.
All other duties required from the Senior F&B Manager and General Manager.
Qualifications:
Minimum 3 years of experience in a similar kitchen, catering, concessions, or food and beverage operations role in a high-volume event or hospitality environment.
Valid Ontario Food Handler Certification (Food Safety Training).
Valid WHMIS certification (Workplace Hazardous Materials Information System).
Strong understanding of food safety, sanitation standards, and health code compliance.
Proven ability to coordinate with multiple stakeholders, including third-party vendors and venue teams.
Excellent communication and interpersonal skills with a strong focus on collaboration and service delivery.
High attention to detail with the ability to maintain quality control under pressure in fast-paced environments.
Strong organizational skills with the ability to manage multiple priorities during live events.
Ability to problem-solve and respond quickly to operational issues in real time.
Flexible availability, including evenings, weekends, and event-based scheduling.
We thank all applicants for their interest, however, only those chosen for an interview will be contacted.
The expected compensation for this position in Ontario is: $25 per hour.
Physical Requirements/Work Environment
Sits for extended periods of time at a computer station or work desk; stands and walks throughout the day; occasionally move about inside the office to access file cabinets, office machinery, etc.; uses hands and fingers to operate computers and office equipment for up to 8 hours each day; lifts up to 10 pounds regularly; exposed to typical office environment conditions and noise levels.
Employment Equity
Live Nation Canada strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial and/or federal law. Accommodation for candidates with disabilities is available on request during all aspects of the recruitment and selection process. If accommodation is needed during the recruitment and selection process, please contact us and we will work with you to meet your accessibility needs.
Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified people available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting, and search firms. This job description is a summary of duties that are expected to be performed. Duties outlined in this job description may not be all-inclusive and can be modified at any time if requested by management.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.