Operations Aide (NCS) - Baltimore Convention Center

THIS IS A NON-CIVIL SERVICE POSITION

Salary Range:    

$41,064.00 - $53,580.00 Annually

Starting Pay:    

$41,064.00 Annually

Get to Know Us   
Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

Job Summary   
An Operation Aide is responsible for various independent and team-oriented operational and custodial duties throughout the Baltimore Convention Center. These duties include breaking down and setting up tables, chairs, risers, stages, dance floors and other show equipment. The position cleans and disinfects, changes trash, cleans floors and completes other cleaning duties throughout the restrooms, facilities, and outdoor grounds. Additional duties include unloading supplies and materials, maintaining the outdoor grounds, and operating motorized equipment.

Essential Functions

• Sets-up and tears down of facility equipment (i.e., chairs, tables, staging, risers, trash cans, dance floors, coat racks, table skirting, carpet, etc.) for all events.

• Interacts with event attendees and clients in a service-oriented environment and answers basic questions/requests or obtains a supervisor to assist

• Performs various custodial and housekeeping functions for the facility, including but not limited to:
• clean and disinfect restrooms and replenish supplies.
• empty, clean, and line wastebaskets and recycling containers inside and outside of facility.
• sweep, mop, scrub, and wax floors and clean, extract, vacuum carp.
• wash walls and clean interior and exterior windows.
• polish elevators, escalators, railings, and other metal fixtures.
• dust, polish, clean, arrange and move furniture and equipment.
• follow instructions regarding the use of chemicals and supplies as directed
• Operates motorized equipment (i.e. forklift, scrubber, lawn mower, ride on sweeper, skid loader, Cushman cart, vacuum cleaner, and trash compactor.)

• Maintains storage areas, supplies, and equipment as necessary.

• Informs supervisor of inventory needs.

• Performs various facility maintenance tasks as assigned.

• Loads and unloads supplies and materials

• Maintains out-door areas and grounds and assists with snow removal.

• Performs other duties as required.

Minimum Qualifications

Education: Have a High School Diploma or GED equivalent. 

AND

Experience: Have one year of experience as a laborer.  

OR

Equivalency Notes: Have an equivalent combination of education and experience.

Licenses, Registrations, and Certificates: Have a valid Maryland Class C Noncommercial driver's license or an equivalent driver's license and be eligible to obtain a Baltimore City driver’s permit. PROVISIONAL DRIVER’S LICENSES ARE NOT ACCEPTABLE. 

NOTE: YOU MUST UPLOAD A COPY OF YOUR VALID DRIVER’S LICENSE WITH THE APPLICATION AT THE TIME OF APPLYING. 

Knowledge, Skills, and Abilities    

• Ability to work effectively in a service-oriented environment subject to frequently changing priorities and interruptions.
• Ability to communicate and interact effectively with fellow staff and diverse constituents.
• Ability to stand and walk for large portions of day; may lift and carry objects up to 40 lbs.
• Ability to work under high pressure in meeting urgent deadlines.
• Ability to establish and maintain effective working relationships with staff, contractors, and facility users.
• Ability to identify job related challenges and make corrective recommendations to supervisor.
• Ability to effectively read written instructions, manuals, signs, and product labels in English.
• Knowledge of proper and safe use of custodial equipment, chemicals, tools, etc.
• Ability to work independently in the absence of supervision.
• Ability to operate a wide variety of equipment including forklift, floor scrubbers, skid loaders, Cushman cart, vacuum cleaner, trash compactor, and other equipment as required.
• Ability to assist general public and show promoters with basic questions/problems or obtain a supervisor who can assist.
• Ability to understand and follow instructions in English, both orally and in writing.

Additional Information 

Background Check    
Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.

Probation   
All persons, including current City employees, selected for this position must complete a 6-month mandatory probation.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws.  Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER