Key Account Manager
Job Description
Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.
Join Wilhelmsen Ships Service as a Key Account Manager
Location: Copenhagen | Type: Full-time, Hybrid
Are you a commercially driven sales professional with proven experience in the maritime industry? Do you thrive on developing business, not just maintaining it? Join Wilhelmsen Ships Service (WSS), a global leader in maritime solutions — and take ownership of a strategic customer portfolio in a role with real commercial impact.
WSS operates in more than 70 countries through 50+ legal entities, delivering essential marine products and services to vessels worldwide. Our customers rely on us to deliver wherever their ships sail — powered by a truly global supply network.
About the Role:
As a Key Account Manager, you will be responsible for growing and developing a portfolio of key maritime customers. This is a highly commercial, client-facing role where your ability to build relationships, identify opportunities, and close deals will directly impact results.
You’ll work across a global organization, collaborating with technical and commercial teams to deliver value-driven solutions to customers operating internationally.
To succeed in the role and build strong internal and customer networks, we encourage a high degree of in-office presence—especially during the first year—while you get up to speed with our organization, customers, and ways of working.
What you will be doing:
Own and grow a portfolio of key maritime accounts with full commercial responsibility
Drive profitable sales growth through upselling, cross-selling, and new business development
Identify and convert opportunities using market insight, customer knowledge, and internal data
Build strong, multilevel relationships with key decision-makers
Develop and execute strategic account plans aligned with regional and global targets
Lead customer meetings, negotiations, and commercial discussions
Collaborate closely with Technical Sales Managers and Business Development teams to deliver tailored solutions
Maintain high-quality pipeline and CRM data (Salesforce), leveraging digital tools to drive efficiency and insight
Who you are:
Proven experience in commercial roles within the maritime industry (shipping, marine services, ship management, or similar)
Strong track record of driving sales growth and closing deals
Solid commercial mindset with the ability to identify and act on business opportunities
Experience managing complex, international customer relationships
Strong communication and negotiation skills
Structured and self-driven, with a proactive approach to sales
Fluent in English (Nordic languages are an advantage)
Relationship-focused, but equally motivated by achieving growth targets
Adaptable, collaborative, and comfortable working in an international environment
Curious about new technologies, including AI, and motivated to explore smarter, more effective ways of working
What We Offer
A dynamic, international work environment with a strong commercial focus
High level of ownership and autonomy in your role
Professional development and career growth within a global organization
Flexible working arrangements
Competitive benefits package, including:
Attractive compensation and bonus scheme
Pension and insurance
Generous annual leave
Ready to Come on Board?
If this sounds like your next challenge, we’d love to hear from you.
Apply via our career portal by creating a ‘Candidate Home’ account. Please include your CV and a short motivation highlighting your relevant maritime and commercial experience.
Application deadline: 30.06.2026
Contact: Olivia Tye-Reeve, Senior Recruitment Specialist: