Brand & Marketing Production Designer

Location: Warsaw (hybrid: 1-3 days per week in the office)

Salary: 10.000 - 14.000 PLN B2B

Contract type: B2B

Tidio is the customer service platform that aligns AI and people, so businesses can scale without losing trust or the human touch. Our goal is to help entrepreneurs grow by making customer service more efficient while keeping it helpful.
Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too!

A few facts about us:

• Our product is one of the world's leading AI customer service solutions, and our goal is to become no. 1

• We are among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024.

• We currently rate at 4.7/5 in both Shopify and G2.

• Our ML team was among the first in the world to launch an AI agent - (Lyro) for customer service! 🌍

• Every month, our widget is viewed by 350 million unique users, which is 4% of the global population.

• Currently, we hire over 150 fantastic people.

As an in-house Marketing Designer at Tidio - you will own the entire visual layer of marketing, from Meta ads to trade show materials. One person, broad scope, full ownership from brief to production. You will work directly with performance, content, and product marketing -testing and execution at real scale. You don't just design - you deliver end-to-end. If merch needs printing, you find the print shop, prep production files, pick Pantone colors, and manage logistics. If a booth needs building, you coordinate with the manufacturer. You understand that an unpublished asset is a non-existent asset.

Your scope includes:

Performance - statics, video, and AI UGC for Meta Ads, display banners

Web & growth - landing pages, assets for GTM campaigns, product launches

Email - templates and assets for recurring and one-off campaigns

Sales enablement - pitch decks, one-pagers, case studies, battle cards

Content - ebooks, whitepapers, explainer graphics, video explainers

Social media - Reels, LinkedIn graphics, assets for the content team

Field marketing & events - booth designs, roll-ups, banners, event prints, printed materials

Merch & swag - T-shirts, notebooks, gadgets — from design through to production wrap-up