Sr. Director, Healthcare Member Contact Center

If you have progressive experience in the healthcare industry supporting a 24/7/365 omnichannel member contact center, we invite you to apply and learn more about this opportunity.   Our Sr. Director, Healthcare Member Contact Center provides company-wide leadership, strategic direction, innovative and forward thinking and operational oversight for Navitus Customer Care, ensuring the delivery of highly effective, scalable, and resilient customer support model operation to fully maximize the 24/7/365 staffing model. This role is accountable for both near-term operational and tactical performance and long-term strategic execution and planning and partners closely with senior leadership and Customer Care Leaders to align daily...