Global Hardware Asset Management Lead

The group you’ll be a part of

The Global Information Systems Group is dedicated to the success of Lam through providing best-in-class and innovative information system solutions and services. Together, we support users globally with data, information, and systems to achieve their business objectives. 

The impact you’ll make

As the Global End User Hardware Asset Management Lead, you will establish and mature Lam’s global hardware asset management capability—ensuring that employee devices and endpoint assets are accurately tracked, governed, and managed throughout their lifecycle. Your work will directly impact financial accuracy, audit readiness, security, risk posture, operational efficiency, scalability, data quality and decision‑making across the enterprise. You are required to define global standards and measurable outcomes, you will help Lam scale consistently across regions and service delivery models without adding unnecessary complexity.

What you’ll do

• Own and standardize Lam’s global hardware asset lifecycle, from planning and acquisition through deployment, reclamation and retirement
• Define and govern global HAM policies, processes, controls, KPIs and operating cadence
• Serve as the global functional authority for ServiceNow HAM Pro, ensuring it is trusted as the single source of truth for hardware asset data
• Lead global governance forums, performance reviews, audits, and remediation activities related to hardware assets
• Partner with Finance, Security, Procurement and regional teams to ensure consistent adoption and compliance with global standards
• Define and govern HAM requirements for managed service providers and logistics partners
• Drive continuous improvement initiatives to reduce manual effort, eliminate recurring defects and improve data quality & lifecycle control
• Provide lifecycle cost, inventory and risk insights to support device strategy, refresh planning and leadership decisions
• Any other duties as assigned by the Immediate Supervisor

Who we’re looking for

• Bachelor’s degree in Information Technology / Information Systems or related discipline with more than 8 years experience inHardware Asset Management (HAM) or IT Asset Management (ITAM) in large or global enterprise environments (>15,000 end user computers)
• Hands‑on experience implementing or governing ServiceNow ITAM / HAM Pro
• Experience defining global processes, governance frameworks, and KPIsacross regions and service providers
• Exposure to manage service provider or outsourced delivery models
• Strong analytical, communication, and stakeholder‑management skills
• Strong end‑to‑end understanding of hardware asset lifecycle management
• Experience operating in complex, global environments
• Ability to define standards and hold teams and partners accountable andtranslate data into clear operational and executive insights

Preferred qualifications

• ITIL® Foundation; Lean, Six Sigma, or similar continuous improvement experience preferred

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.