Service Officer

The Service Officer is responsible for delivering an exceptional experience to members who seek help or direction via in-person, phone, or electronic channels.  The Service Officer must be extremely empathetic to member concerns while supremely confident in their ability to guide the member to solutions that accomplish both the member and credit union goals. The successful Service Officer enjoys interacting with members regarding a broad range of financial situations, has excellent listening and communication skills, is adept at delivering engaging service and providing prompt problem resolution while also uncovering opportunities to build and strengthen...