Program Manager
Job Description
Shift : Mon-Fri 9 – 5
Comments From HL:
• Needs to be a True Project Manager Candidate
• Must have experience on the business side NOT the IT side.
• Need to be Proactive – be able to watch for detail
• Strong project manager skills
• Will be working on Regulatory Project
Job Qualifications:
• Be proactive; operate with a sense of purpose and passion
• Ability to think like a general manager and see the bigger picture while keeping an very close eye on the details
• Strong verbal, written and interpersonal communication skills. Ability to tailor written or oral updates based on level of audience.
• Ability to build and leverage relationships
• Ability to ask investigative questions to confirm project progress amongst Stakeholders, with alienation
• Lead and influence without direct authority
• Adaptable to firms culture; execute on any direct and candidate feedback
• Ability to effectively manage multiple and often conflicting priorities under tight timeframes; produces tangible outcomes (not caught up in non-value “busy” work)
• WORD, EXCEL and PPT knowledge a must
• Internal Audit experience is a plus
Job Responsibilities:
• Work with Vice Presidents’ and Directors’ to develop detailed project plans with owners, timelines, and sub-tasks
• Create a project plan visual to track progress and publish weekly; Proactively work with Stakeholder to solve for challenges that could impact project timelines
• Lead weekly status report meetings, and based on discussion, make changes real time on project plan (projected on screen) for audience viewing
• Responsible for using change control procedures for any changes to scope, schedule and resources
• Responsible for using milestone closure procedures at the end of each key stage of process.
• Write change controls and milestone closure documentation which are clear and concise for broader Stakeholder understanding.
• Facilitate and oversee operational calendar in a high visible role to ensure stakeholders are reviewing the quality and completeness of firms customer data
• Responsible to oversee that upstream reports are available for stakeholders review; publish status reports to confirm project on target; oversee that data issues are corrected with proper archival of remediation documentation
• Assist in the facilitation (and logistics) of a high profile monthly meeting; assist in agenda preparation; prepare and publish meeting minutes; track any follow-ups
• Consolidate and document all open findings by Internal Audit, Compliance, Regulators from various reports onto a single project plan; update monthly and share with Management for an “at a glance” view
• On a monthly basis, track changes to people resources (locations, titles) engaged in project; report monthly to management (including Finance)
• On a monthly basis, track status of project budget; ensure contracts with any external vendors are secured, monitor and report monthly budget “burn rate”
• Review key documents of the firm to ensure proper and standardized formatting; format documents so they are ready for management review
• Promote Project Management best-practice through formal and informal networks. Will act as a mentor to the Project Management community.
Compliance, Regulatory, Budgeting, Internal Audit