CS Training Officer (Food scheme)

Report to: CS Training Manager

TASKS & RESPONSIBILITIES
• Receive and process training project briefs from the sales team to coordinate delivery of in-house and public training programs
• Contact customers and finalize training schedule
• Record and manage customer information and constantly update it on the database system
• Arrange all training requirements including venue booking, course materials, audio-visual equipment and trainer logistics
• Coordinating with other team to arrange training schedule of Trainer & Auditor
• Notify training results and send certificates to trainees
• Responsible for achieving monthly revenue target according to work distribution
• Calculating and submit sub fee, OT of Trainer/ Sub-Trainer
• Perform other tasks assigned by CS Training Manager
• Our job performance is within the framework of the BV Quality Assurance System, QHSE policy, Codes of Ethics and BV Group’s policies and procedures

CANDIDATE PROFILE
• Bachelor's degree in Food Technology, Chemical Technology, Biological Technology, or a related field
• At least 1-2 years of work experience in a Customer Service, Administrative, or Technician position or relevant role
• Knowledge of HACCP, ISO 22000, FSSC, BRC standards will be preferred
• Must have ability to do multi-task, prioritize, and manage time effectively
• Customer orientation and ability to adapt to different types of character
• Good command of English (writing and reading)

SKILLS 
• Problem solving with a high level of commercial awareness
• Having logical thinking and negotiation skills (must have)
• Good at problem-solving skill and teamwork
• Knowledge of administrative procedures
• Possess good logical thinking skills

PROFFESSIONAL BEHAVIOR
• Understanding company’s business activities. 
• Be open-minded and trusted
• Possess sound judgement, analytical skills and tenacity 
• Has the ability to perceive situations in a realistic way 
• To understand complex operations from a broad perspective 

BV BENEFITS
• Social insurance, personal medical insurance, Aon accident & health care insurance 24/24, annual health check
• 13th salary, salary review per year, bonus
• Annual leave with pay: 15 -18 days/year + 5 sick leave/ year
• Participate in events with company such as Year end party, Outing trip, Family day. Environment day
• Gifts voucher on public holidays (Tet holiday, Independence Day, Hung King, Labor Day, Mid autumn..)
• Birthday gifts and shorter working time on birthday
• Be able to take part in skill/quality management system training courses organized by Bureau Veritas Viet Nam