Tiktok Shop - Creator Operational Strategy Manager

TikTok Shop is an innovative marketplace fully integrated into TikTok. It brings together online sellers, buyers and creators - all within TikTok to build a one-stop, seamless shopping experience and bringing more commerce solutions that further enable our community to discover and engage with what they love.

• Conduct in-depth analysis of creator data to identify trends, opportunities, and actionable insights.
• Provide strategic recommendations by addressing key “where-to-play” and “how-to-win” questions, and design development roadmaps with clear milestones, performance targets, and resource plans;
• Perform both routine and ad-hoc analyses to support business decisions — including merchandise tiering, creator matchmaking funnel optimisation, and other core growth drivers;
• Implement scaled creator operations strategy by using platform tools.
• Build and monitor the operational index; Facilitate periodical business reviews and reports.

Minimum Qualifications:

• Experience in e-commerce operations or e-commerce strategy
• Analytical, data driven, structured thinking and goal oriented; Ability to articulate thesis and strategies independently;
• Quick learner, proactive and resilient. Ability to cope well under pressure and thrive in ambiguous environments.

Preferred Qualifications

• Understanding of content-based e-commerce is a plus;
• Entrepreneurial and collaborative. Ability to drive successful projects with a wide range of cross-functional teams.