Senior Analyst - Risk Reporting Governance

The objective of the GCS Control Management Governance team is to establish the Operational Risk and Controls strategy for GCS, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.

GCS is looking for an Analyst of Governance focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

The Analyst, GCS Governance will:

• Support certain execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc. 
• Support specific risk and controls governance forums for GCS, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee)
• Help in the development of BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs 
• Facilitate the understanding and use of the risk governance framework basics across BUs through regular communication 
• Assist in the implementation of portions of the operational risk framework to enable effective risk management and decision making in the BU 
• Aggregate specific reporting areas, approvals/exceptions and support "change-the-function" activities for the BU 
• Support sharing insights, better practices, themes, etc. across the enterprise

• 2+ Years’ experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities 
• Project management, communication, and interpersonal skills 
• Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards 
• Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively 
• Familiarity with Gen AI tools or capabilities (e.g.- Enterprise ChatGpt) 

Preferred Qualifications: 

• Bachelor’s degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous 
• Experience in at least one of the following:
  • Translating operational risk strategy and appetite into execution guidelines 
  • Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds 
  • Facilitating the implementation of the operational risk governance frameworks
  • Developing, communicating and ensuring understanding and adherence to operational risk procedures and standards 
  • Experience with Governance, Risk, and Compliance (GRC) tools
  • Experience working in a first line-of-defense risk or control management role within a global organization.
  • MS Power Platform, SharePoint, and Tableau knowledge is preferred

ORMCM

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.