Omni Nashville Hotel is excited to offer competitive wages and benefits, growth opportunities, paid time off, and hotel stay discounts! If you love hospitality, and have a passion to serve others then you’ll love working with the Omni Nashville Hotel – apply today!
Overview:
To provide efficient friendly customer service always, and to maintain a clean professional appearance. Ensuring service bar and bar guests are satisfied in a prompt, timely manner.
Responsibilities:
Properly set-up and maintain a clean efficient service area of the bar throughout the shift
Perform our guest services by using the Moments of Service guidelines
Responsible for ringing orders into Micros, and delivering orders to the table
Deliver food orders from kitchen to bar area and return dishes to kitchen
Continually check back with guests
Keep all supplies stocked
Clean, clear and reset service areas
Protect the hotel from liability with regard to over serving guests
Complete all duties as assigned by manager
Assist bartender when needed
Ensure tables are set up properly
Aid guests in locating other areas of the hotel (walk them to destination if possible)
Attend all designated staff meetings and training sessions
Familiarity with food and drink menus
Adhere to cash handling standards
Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications
Qualifications:
Previous serving experience preferred
Must be able to work a flexible schedule including weekends and holidays
Must have strong communication skills
Must be familiar with a service bar atmosphere combination with bar.
Must have an unexpired TABC permit, or the ability to obtain a valid TABC permit upon date of hire.
Must be comfortable working in a fast paced luxury hotel lobby bar environment
Maintain a professional business appearance, attitude, and performance.