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Job Description
Processing the purchase parts complaints in accordance with the procedures Initiating, coordinating and organizing the necessary rework and sorting in consultation with internal departments and the suppliers. Inform the supplier about potential costs Responsible to initiate ACL1 and ACL2 according to the process description Management of not conforming purchased parts including inter-company parts (ERP and physically) and coordinate the further actions (e.g. rework, sorting, etc.) Support in case of supplier relocations (existing supplier A to existing supplier B) and Hella outsourcing (Hella to external supplier) in series production where applicable Collect the complaint related costs (e.g. in SAP/Q220 order) including all documents (e.g. invoices, test reports, etc.) Support by the Lead of improvement programs for global OtD/TTM processes