Aquatics Life Support Supervisor

Agency

Dept of Natural and Cultural Resources

Division

Zoological Park

Job Classification Title

Maintenance/Construction Technician III (S)

Position Number

60033382

Grade

NC09

About Us

The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina. DNCR manages over 100 locations across the state, including 27 historic sites, seven history museums, two art museums, five science museums, four aquariums, 35 state parks, four recreation areas, dozens of state trails and natural areas, the North Carolina Zoo, the State Library, the State Archives, the N.C. Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the N.C. Land and Water Fund, and the Natural Heritage Program. The Department’s vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Everyone is welcome. For more information, please visit www.dncr.nc.gov. We encourage you to apply to become a part of our team!

Description of Work

The North Carolina Zoo is looking for a dynamic, team and detail - oriented individual to lead the Aquatics Team. This team is responsible for monitoring the water quality of animal areas and maintaining existing life support equipment. The Aquatics Life Support Supervisor, under the supervision of the Zoological Manager, will be responsible for leading a dedicated team of technicians in daily activities that support optimal aquatic life support systems for most of the animal sections of the zoo.

Key Responsibilities include but are not limited to:
• Manages, directs, and coordinates daily activities of supervised Aquatics/LSS staff in monitoring and maintaining the life support systems in supervised facilities and maintaining animal spaces to exceed AZA and USDA standards of care.
• Develops a strong cohesive work unit that continually strives to improve aquatic life support systems, animal welfare, guest experience, and contributes to the overall understanding of the systems needed for the proper care of the exhibit animals.
• Maintains working knowledge of water chiller systems, filtration systems, ozone systems, and water chemistry.
• Schedules, supervises, mentors, develops, and provides leadership for Technicians in the progressive evolution of aquatic life support systems and the operation and upkeep of facilities.
• Identifies and prioritizes aquatic life support system issues and problems and leads work unit staff in root cause identification and problem solving.
• Serves as key communications link with the Zoo's Zoological Managers, Animal Curators, and Veterinary staff for information exchange and coordination.
• Is an active member of the Life Support Team, performing water quality tests and regular maintenance of systems.

Knowledge Skills and Abilities/Management Preferences

Please note: Job postings close at 11:59:59 p.m. the night before the listed Posting End Date above.

Recruitment Range: $41, 206 - $57,000

To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.

Candidates meet the minimum qualifications of this position if they meet the minimum education and experience listed on the vacancy announcement. Vacancy specific knowledge, skills, and abilities (KSAs) and/or management preferences are not required. Applicants who possess the following are preferred:

• Knowledge of aquarium water chillers, heat exchangers, UV and ozone systems, reverse osmosis, fractionators, plumbing applications, pumps, motors and filtration equipment.

• Demonstrated experience as a Water Quality Technician including sample gathering and testing, quality control, data interpretation, data entry as well as aid in troubleshooting and correction of parameters.

• Demonstrated experience working in laboratory settings.

Position/Physical Requirements

• Job offer is contingent upon passing a pre-employment screen conducted by assigned provider. 

• This Position is designated as Essential/Mandatory and is required to work adverse weather events and may be called to work special events.

• This position works a rotating work schedule, including weekends and holidays. Hours 7:30am - 4:30pm with a 1-hour meal period.

• Required participation in the Zoo’s occupational health program.

• Must be able to lift up to 50 lbs., have good physical agility, strength, vision, and hearing, and the ability to perform strenuous physical work in extremes of weather and challenging physical environments.

• Must be able to hire, train, and supervise Aquatics Life Support Technicians in life support systems, problem solving, and critical thinking.

• AALSO Level 1 certified or ability to become certified within 12 months of hire.

• Pool operator certified or ability to become certified within 6 months of hire.

***SIGN-ON BONUS BEING OFFERED***

A sign-on bonus of $1000 is being offered for eligible candidates. See eligibility at https://oshr.nc.gov/policies/sign-and-retention-bonus-policy

*Payout contingent on funding availability*

This position is located at:

4401 Zoo Parkway

Asheboro, NC 27205

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Division Description

The North Carolina Zoo exists for the enjoyment, education and inspiration of all our citizens and guests.  The North Carolina Zoo mission is to protect wildlife and wild places and inspire people to join in conserving the natural world.  This mission encompasses both domestic and international efforts, focusing on wildlife conservation, habitat preservation and promoting environmental stewardship.

Learn more about the North Carolina Zoo: https://nczoo.org

Click here to learn about employee perks and benefits.

Click here to see the Total Compensation Calculator.

Supplemental and Contact Information 

The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence. 

We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community. 

Application Process
Be sure to complete the application in its entirety.   Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.

• Due to the volume of applications received, we are unable to provide information regarding the status of your application. The hiring process may take several weeks.

• Be sure to complete the application in full. Applicants are unable to submit more than one application to an individual posting.  Only one application received prior to the closing date will be accepted.  Applications must be submitted by 11:59:59 PM on the night prior to the closing date.  

Degree/College Credit Verification 

Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more. 

Veteran’s and National Guard Preference 

Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application. 

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing. 

Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application. 

ADA Accommodations 

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment, DNCR will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. 

Employment Eligibility 

It is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System). 

Sign On Bonus Eligibility 

To be eligible for a sign-on bonus, the candidate must not have worked as a probationary, permanent, or time-limited employee in the last 12 months as an employee in North Carolina state government, including without limitation the judicial system, state executive branch agencies, and the university system, subject to the State Human Resources Act. Employee eligible for a sign-on must work at least 20 hours per week.   

All Sign-on Bonuses are contingent upon budget and final eligibility determination as of the effective date of hire. Additional information regarding the Sign-on Policy can be found here. 

CONTACT INFORMATION:  

N.C. Department of Natural and Cultural Resources
North Carolina Zoo
4401 Zoo Parkway
Asheboro, NC 27205

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Kimberly West

Email:

[email protected]