Growth & Business Analyst (Supply Chain)

About Instalily

Instalily builds AI Teammates (InstaWorkers™) that plug directly into ERPs, CRMs, and custom systems to do real work — quoting, parts identification, account management, order ops, and more across the physical-goods economy. We raised a $25M Series A from Insight Partners and are now scaling our go-to-market.

The Role

We're expanding aggressively into supply chain and logistics — a massive market with real white space for what we're building. There's momentum behind this vertical and a lot left to define, which is exactly why this role exists.

You'll work directly with our Director of Growth as the execution engine for the vertical. That means generating pipeline, managing early relationships, contributing to how we position and sell into this market, and feeding product feedback from the field. The scope is intentionally broad — we're moving fast and you'll be a core part of shaping what this looks like.

This is not a support role. You'll own outcomes, not tasks.

What You'll Do

Pipeline Generation & Outbound

• Own outbound prospecting for the vertical — research accounts, craft targeted messaging, run sequences, book meetings
• Iterate on outreach based on what's working — you're contributing to a playbook that's actively evolving, not running a static one
• Qualify inbound and outbound leads and manage early-stage conversations independently

Relationship Management

• Be the first point of contact for early prospects and manage those relationships through initial conversations
• Run discovery calls and early demos with support from the Director of Growth
• Follow up, nurture, and keep deals moving — own the detail work that keeps pipeline healthy

Market & Customer Intelligence

• Research target accounts, map decision-makers, and develop a point of view on how supply chain and logistics companies buy
• Synthesize what you hear in the field — objections, pain points, competitor mentions — into actionable insights for product and GTM strategy
• Help refine our ICP and messaging as we learn what resonates

Cross-Functional Collaboration

• Translate customer pain into clear product feedback for the engineering and product teams
• Contribute to how we document what works — call frameworks, objection handling, positioning — so we can scale it

What We're Looking For

Non-Negotiables

• Bias toward action: Bias toward action
• Clear communicator: Strong written and verbal communicator — you'll be representing the company externally from day one
• Self-directed: Self-directed — you can take a goal and come back with output, not just questions
• Adaptable: Comfortable with a fast-moving environment — things change quickly and you adapt rather than wait for perfect clarity

Experience & Skills

• 1–3 years of experience in a fast-moving environment — startup, consulting, or any role where you had to figure things out under pressure
• Exposure to B2B sales, GTM, product management or customer-facing work — you understand how deals move
• Technical curiosity — you don't need to be an engineer but you need to be able to learn a product deeply and explain it credibly
• Strong research skills — you know how to build a point of view from limited information

Nice to Have

• Experience with supply chain, logistics, or operations environments will be a huge plus
• Experience with CRM tools, sequencing platforms, or sales ops basics
• Prior exposure to AI or SaaS products

Why This Role

• You'll help build and define a high-priority vertical expansion — the playbook, the pipeline, the positioning — with direct visibility at the leadership level
• You'll work closely with someone who has closed enterprise AI deals and built companies — the learning curve is steep and intentional
• Your work will directly shape how Instalily enters one of the largest markets we're going after
• Real ownership, early in your career

Compensation and Benefits

• Salary Range: $90,000–$130,000 per year, commensurate with experience
• Equity: Stock options awards, and refreshers for top performers
• Benefits: Medical, Dental, Vision, 401K, in-office Lunch reimbursement, Wellbeing Stipend, Generous Parental leave, PTO and 10 US Federal Holidays, and more!

Join InstaLILY and build autonomous agents that matter. If you want a role where you own real surfaces of an AI platform, where your code ships into real enterprise systems, and where you're in the room with the customers using them, we want to hear from you.