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Job Description
- Assesses daily performance of information technology hardware and software systems. Routinely updates software configurations.
- Schedules regular preventative maintenance and upgrades. Evaluates problematic systems and performs corrective maintenance (repair and re-installation) as necessary, including quick and efficient response to emergencies.
- Research, identifies, and recommends software and equipment for major system improvements in consultation with station management, HBI Information Services, and vendors.
- Installs and configures new equipment and software. Adheres to project schedules and specifications.
- Maintains up-to-date equipment inventories, technical drawings, configuration records, and wiring diagrams. Document standard operating and emergency procedures.
- Provides technical support in a cooperative manner to station personnel at all levels in all departments, to clients, and to viewers. Trains personnel on new systems and produces training documents as required.
- Work hours may vary including overnight and weekend assignments. IT Systems Administrator must be available for emergencies and other assignments when needed.
- Always maintain confidentiality of data.
- Collaborates with corporate network services, systems engineering and/or application development to restore service and/or identify problems.
- Facilitates the company cell phone plan.
- Participates in weekend on call rotation.
- Reports to Director of Engineering.
- Complete other duties as assigned.