RPG Programmer Analyst

As Support Analyst (Aurora), you will…

• Provide 4th line application support and act as an escalation point for 2nd and 3rd line teams
• Support, maintain and enhance Infor System 21 (Aurora) using RPG and related coding skills
• Own incident resolution, meeting agreed SLAs and driving root cause analysis to reduce repeat issues
• Manage and maintain key applications, ensuring systems are patched, upgraded and highly available
• Work with internal teams and third-party suppliers to improve system performance and reliability
• Act as an SME on key systems and projects, supporting both BAU activity and future improvements

What you’ll bring…

• Strong experience supporting ERP systems, ideally Infor System 21 (Aurora)
• Working knowledge of RPG programming and application support in complex environments
• Experience with EDI systems and third-party supplier management
• Excellent communication skills with the ability to troubleshoot and prioritise effectively
• A proactive, independent mindset with a strong interest in technology and continuous improvement

Required

• Infor System 21 (Aurora).
• RPG Programming Language.
• iSeries inc. IBM OS.
• EDI knowledge.
• Log analysis.
• Building and using testing plans.
• The ability to build relationships with key customers at all levels.

 

Preferred Skills

• iWMS
• Understanding of satellite Windows based systems to core ERP.
• Understanding of hospitality or brewing industry and relevant technologies.
• Other coding capability.

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. 
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…