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Job Description
Job Id:
141
# of Openings:
1
CORE RESPONSIBILITIES:
Pay Range: $80,000 - $120,000 per year
IMI Agency
Taskforce Food & Beverage Manager
Lodging Hospitality
Position Status: Full-time | Hybrid w/ Travel 70%+
Location: Chicago, IL (Preferred)-Open to ATL, DMV, DFW
IMI’s Mission:
IMI Agency specializes in Building Better Beverage Business™ for our Hospitality Clients with innovative marketing programs and promotions, interactive food & beverage merchandising and operations tools, staff training, and recognition/reward programs for all channels in the Hospitality industry. IMI programs create brand value and opportunities with consumers while driving food and beverage sales and profits for our Hospitality Operator clients.
Job Description:
We have an opening for a dynamic, results-driven, and adaptable Taskforce Food & Beverage Manager to support food and beverage operations across multiple properties and locations. A significant portion of time will be spent on-site in hotels, restaurants, and hospitality environments that may be undergoing transitions, new openings, operational restructuring, or performance improvement initiatives. In this role, the Taskforce Food & Beverage Manager will provide hands-on leadership, operational oversight, and strategic support to stabilize and elevate service, team performance, and overall guest experience. The Taskforce Food & Beverage Manager will work closely with property leadership teams and corporate stakeholders to implement operational standards, drive consistency, and create sustainable improvements across food and beverage operations. This person will participate in developing and executing operational strategies and tactical initiatives to improve efficiency, profitability, service quality, and team engagement within client locations.
Critical Competencies:
Given the high visibility of IMI Agency within this Leading Chain Hospitality Operator, Beverage Suppliers, and Beverage Distributors B2C and B2B communities, along with the ethical, transparent, fiduciary, and legally compliant ethics of our company, all IMI team members must be intelligent, mature, well-polished, trustworthy, and have a high standard of ethics and leadership. You must have confidence and class in carrying out IMI’s mission, but also know how to take constructive feedback and implement the necessary changes to performance and work based on that feedback. You must dress and carry yourself in a manner that is superior to the standard, along with speaking and writing clearly.
Adaptability I Communication I Job-Related Business Focus I Planning & Organizing I Problem Solving Teamwork I Technical Expertise / Work Habits
CORE RESPONSIBILITIES:
Operational Excellence
- Provide on-property leadership for food and beverage outlets, including restaurants, bars, and banquets
- Ensure compliance with Hyatt brand standards, food safety, and service expectations
- Maintain a visible presence in operations to support colleagues and enhance the guest experience
Business Performance
- Analyze operational and financial performance, identifying opportunities to improve revenue and profitability
- Support the execution of cost control measures, including labor and food cost management
- Drive initiatives that improve guest satisfaction and overall performance metrics
Colleague Engagement & Development
- Support, coach, and develop food and beverage colleagues
- Reinforce Hyatt’s culture of care through positive engagement and recognition
- Assist with onboarding and training as needed
Transitions & Openings
- Support hotels during leadership transitions, new openings, renovations, or operational disruptions
- Support the implementation of Hyatt initiatives, programs, and brand standards effectively
- Partner with hotel leadership to ensure a smooth transition to permanent teams
Guest Experience
- Champion Hyatt’s commitment to delivering distinctive and memorable dining experiences
- Respond to guest feedback with urgency and care
- Ensuring service delivery reflects Hyatt’s purpose and values
QUALIFICATIONS AND SKILLS
- Bachelor’s degree in Hospitality Management, Business, or related field preferred
- Minimum 3+ years of progressive food and beverage leadership experience
- Hotel or multi-unit experience preferred
- Demonstrate strong positive leadership characteristics, which inspire employees to exceed standards and expectations
- Strong understanding of beverage performance standards across various hospitality settings.
- Prior supervisory experience is a plus
- Understanding cost control, inventory management, and menu engineering.
- Skilled in budget management and tracking expenditures with regular reporting.
- Excellent knowledge of Microsoft Outlook, Excel, and Teams
- Candidates should be extremely detail-oriented, organized, and able to handle a fast-paced environment
- Reliability and ability to work a flexible schedule of early mornings, late nights, weekends, and holidays consistently to be present during the busiest operational timeframes
- Strong time management & multi-tasking skills with the ability to work well under pressure
- Understanding and demonstration of floor coverage while also completing daily paperwork and projects
- Proactive problem-solver who takes initiative and contributes to solutions.
- High-energy interpersonal skills and a polished, professional demeanor.
- Service-oriented with a client-first mindset and a hospitable approach.
- Experience in restaurant finance, pricing, and cost control
- Willingness and ability to travel frequently
- Follow-up and follow-through must be your mantra!
Salary: $80,000 - $120,000 annual base salary plus performance bonus potential
Benefits (Subject to change):
- 401(k) with match *eligibility required
- Multiple Medical Plan Options w/ a no-cost option for employee coverage
- Dental
- Vision
- Life and LTD/STD
- Supplemental Insurances (i.e., Illness, Cancer, Legal, etc.)
- Confidential Employee Assistance Program + Financial Assistance and Mapping
If this describes you and you can work in a macro-managed environment and complete tasks with spot-on accuracy, we want to hear from you!
Contact: www.imiagency.com/careers | [email protected]
IMI Agency is an equal-opportunity employer.
We celebrate diversity and are committed to an inclusive environment for all employees.
IMI Agency (Incentive Marketing, Inc.) specializes in Building Better Beverage Business™ for Hospitality Clients through innovative marketing programs and promotions, interactive food & beverage merchandising and operations tools, staff training, and recognition/reward programs across the Chain Hospitality industry. For over 30 years, we have maintained a singular focus: to manage in the best interests of our brand investors and clients.
Pay Range: $80,000 - $120,000 per year
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