Consulting Manager (Implementation Services)

Location: Flexible / Hybrid (Global role with up to 10% travel, including occasional international travel)

Why You Should Join Intelex (A Fortive Company)?

At Intelex, we help organizations achieve safer, smarter, and more sustainable operations. As part of Fortive, we are committed to continuous improvement, innovation, and building high-performing teams that deliver meaningful customer outcomes.

In this role, you’ll lead a global team of consultants delivering impactful software implementations. You won’t just deliver projects—you’ll help customers realize measurable business value and shape how our services scale and evolve.

Why this role stands out:

Lead a high-impact, global team in a growing SaaS environment
Influence how we deliver customer value and improve experiences at scale
Partner cross-functionally with Product, Sales, and Customer Success
Drive continuous improvement through a culture of learning and innovation

What You’ll Do?

As a Consulting Manager, you will balance delivery leadership, team development, and customer engagement to ensure successful implementations and strong, long-term customer outcomes.

Delivery Leadership

Oversee multiple concurrent software implementations, ensuring projects are delivered on time, within scope, and with high quality
Assign resources based on project needs, skills, and capacity to optimize team performance
Maintain visibility into project progress, risks, and dependencies
Step into critical or at-risk projects to guide recovery plans and ensure success
Promote consistent use of delivery standards, tools, and best practices

Customer Success & Relationships

Act as a senior sponsor for key accounts, building trust with stakeholders at all levels
Ensure customer goals are clearly defined and translated into measurable success criteria
Drive proactive communication and transparent reporting throughout implementations
Support smooth transitions from implementation to Customer Success teams

People Leadership

Hire, onboard, coach, and develop a high-performing team of consultants
Provide clear expectations, regular feedback, and growth opportunities
Foster an inclusive, accountable, and supportive team culture
Identify skill gaps and support ongoing learning and development

Cross-Functional Collaboration

Partner with Sales and Pre-Sales to improve project scoping and readiness
Collaborate with Product and Support teams to address recurring delivery challenges
Align with Customer Success to ensure long-term value for clients
Oversee partner contributions when applicable, ensuring quality and consistency

Continuous Improvement

Identify opportunities to streamline delivery, reduce rework, and improve time-to-value
Develop and refine tools, templates, and processes to scale delivery excellence
Use data and feedback to drive operational improvements and better customer outcomes

What You Bring?

Required Qualifications

Experience leading consulting or professional services teams, including direct people management
Proven success delivering enterprise or mid-market SaaS implementations
Strong customer-facing skills, with the ability to build trusted relationships
Demonstrated ability to manage multiple projects and priorities in a fast-paced environment
Experience managing risk, resolving escalations, and driving projects to successful outcomes
Excellent communication, collaboration, and organizational skills

Preferred Qualifications

Experience working in global or distributed team environments
Familiarity with implementation methodologies, project governance, and delivery frameworks
Experience improving operational processes or driving continuous improvement initiatives

What You’ll Get?

Competitive compensation and performance-based incentives
Flexible work environment (hybrid/remote options where applicable)
Opportunities to lead and grow a global team
Ongoing learning and development programs
Exposure to cross-functional leadership and strategic initiatives
Inclusive, collaborative culture that values diverse perspectives
Opportunity to make a measurable impact on customers and the business

Our Commitment to Inclusion

We believe diverse teams drive better outcomes. We encourage candidates from all backgrounds and experiences to apply—even if you don’t meet every listed requirement. If you’re excited about this role and believe you can contribute, we’d love to hear from you.

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Fortive Corporation Overview

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

Manager, Consulting (Implementation Services)

Job Description