Job Description
Qualifications
- Bachelor’s degree in information technology or engineering preferred.
- 5 years progressive experience in a related field.
- 2 years specializing in configuring and supporting the integration of enterprise network and storage solutions or equivalent experience.
- Strong Knowledge of industry standards and best practices for structured cabling systems using various cable types.
- Ability to work independently and solve customer-facing problems.
- Experience with variety of technologies across networking, systems and tools
Knowledge, Skills, and Abilities
- Resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutions.
- Demonstrates the discipline of planning, organizing and managing resources and activities to achieve specified outcomes within a clearly defined timeframe and standards.
- Identifies documentation needs and develops technical reference documentation in accordance with standards and styles.
- Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate.
- Serves in a “player coach” role by managing, reviewing and conducting the day-to-day work in a specific technical domain area; applies domain knowledge to develop solutions to problems.
- Leverages technical knowledge of products to meet customer needs and understands market segments as well as market data trends.
- Demonstrates a concern for accuracy and thoroughness so that sufficiently detailed information is logged correctly.
- This role includes assignment of work for specific WWT customers. Some customers have specific on-boarding requirements, including background check and drug testing requirements that go beyond WWT’s requirements. Ability to meet these requirements may be necessary for continued employment, depending on needs of the department.
Essential Physical Demands
- Sitting: Frequently
- Standing: Constantly
- Walking: Frequently
- Stooping, kneeling, crouching: Frequently
- Reaching 30” to 72”: Constantly
- Eye/hand coordination: Constantly
- Lifting (up to 50lbs): Frequently
- Lifting Overhead: Occasionally
- Carrying: Frequently
- Twisting/Turning: Frequently
- Fine Motor Coordination (keying, labeling): Occasionally
- Fine Motor Coordination (pinch, tool use, stripping wire): Frequently
- Fine Motor Coordination (pick & place small parts): Constantly
- Gripping/Grasping: Frequently
- Climb (more than 2 steps): Occasionally
Working Environment
- Work near moving machinery: Constant
- Fumes or airborne particles: Frequent
- Toxic or caustic chemicals: Frequent
- Risk of electrical shock: Frequent
- Extremes: heat (non-weather): Occasional
- Non-climate-controlled environment: Constant
Is this role an individual contributor or does it have direct reports?
This position manages people
Level of Autonomy
Works with minimal direction toward predetermined long-range goals. Acts independently to determine methods and procedures on new or special assignments. Determines and pursues courses of action essential in obtaining desired results. Takes calculated risks.
Compensation/ Benefits
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $110,400 - $135,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
World Wide Technology is an Equal Opportunity Employer. We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
If you have any questions or concerns about this posting, please email [email protected].
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