Senior Strategy and Change Consultant

Application Deadline: 31 May 2026

Department: Strategy & Design

Employment Type: Permanent

Location: Any UK Office Hub (Bristol / London / Manchester / Swansea)

Compensation: £55,000 - £65,000 / year

Description

• a thorough understanding of our clients and their needs
• strong practice skills and subject matter expertise
• excellent leadership
• a clear vision of lasting and effective change in a public sector environment 
• the ability to translate meaningful strategy into effective implementation
  
  

• Delivery and adoption of good public services for users with clients, shown through relevant measures, for example, data, metrics, KPIs or the passing of service standards
• Personal performance is aligned with DDaT and SFIA grade, evidenced through peer feedback
  
  

Key Responsibilities

• Supports a Strategy and Change Lead to design and implement change approaches and lead business change activities
• Provides advice and support to our teams and our clients. Helping to shape design and delivery of transformation initiatives covering a wide range of topics:    
  • Cost reduction  
  • Workforce transformation 
  • New operating models
  • Enterprise agility 
  • Continuous improvement
  • Customer/user experience strategy 
  • Business change communication & enablement
  • AI / data transformation
  • Supporting the creation of business cases and relevant proposals for change
  • Identifies and classifies stakeholders, ensuring their inclusion in the stakeholder engagement plan, leads engagement through developing communications products.
  • Identifies, qualifies, and updates business readiness criteria across areas of responsibility before implementation. 
  • Devises ways to track adoption and reports to senior stakeholders
  • Familiar with a range of strategy frameworks and can apply them to the client context for the best outcomes
  • Champions best practices and provides expert advice to team members and the Strategy & Design community.
  • Assesses and understands the impact on stakeholders to enhance their adoption of the change.
  • Identifying new business opportunities and raising them with delivery and account teams, and provides strategy and change responses for bids and proposals 
  • Helping to promote better integration of the Strategy and Change practice across Made Tech
  • Contributes to the Advisory and Change practice through developing tools, templates, and training

Skills, Knowledge & Expertise

• Experience of working in a transformation team to deliver valuable, lasting change. 
• Able to combine an understanding of digital technologies with the ability to manage, interpret and utilise data to make informed decisions, improve efficiency and achieve outcomes and benefits.
• Working knowledge of best practice change methodologies 
• Working knowledge of business transformation and strategy frameworks and methodologies 
• Ability to create compelling visions and maintain roadmaps for change
• Familiarity with how change happens in the Public Sector, for example, the GDS Service Manual

• Clearly articulates client ambitions, collecting insight, delivering analysis and problem resolution
• Ability to collect, evaluate and recommend options for transformation
• Ability to identify and amend appropriate frameworks and methodologies to enable a consistent and efficient approach to delivery at all stages of the lifecycle.
• Willingness to build knowledge of wider Strategy and Design capabilities - business analysis, service design, product management, experience design

• Executes a change management approach and plan in collaboration with sponsors, users and project teams 
• Creates and implements action plans to ensure everything is ready for the change before going live.
• Gathers feedback to allow timely improvements to the change management plan and approach. Assesses risks and takes preventative action
• Ability to systematically identify and monitor risks and issues, planning how to mitigate or respond to those risks and issues and implementing the responses.
• Desirable: experience of applying behavioural insights to public sector work

• Ability to systematically identify, analyse and communicate with stakeholders, using appropriate channels, to ensure all those impacted by the change are engaged, taking account of their levels of influence and particular interests.
• Comfortable offering alternatives to stakeholders 
• Supports business decision-making processes. Captures and disseminates technical and business information

• Client Focus
• Drive to Deliver
• Learning and Mentoring
• Experienced in their Profession
• Facilitation
• Thinking through Making

Job Benefits