IT Administrator

JOB DESCRIPTION:

• Responsible for maintaining the company's IT network, servers and security systems to ensure business continuity
• Responsible for investigating and diagnosing network problems, collecting IT usage stats, making recommendations for improving the company's IT systems and carrying out routine configuration and installation of IT solutions.
• Assist colleagues with more basic IT needs by sharing IT related knowledge to help others, including setting up new users and managing backup, security and passwords.
• Serves as the Company’s internet police, monitoring internet and email use.
• Obtain hardware and software quotes on behalf of users and other staff as need be and purchase hardware and software following set procedures with guidance.
• Follow software purchasing guidelines and liaise with the Network Manager to ensure software is compatible with the company’s network.
• Advise IT Support Staff of all relevant hardware/software deliveries.
• Develop company website and design database as well as keeping databases up to date.
• Liaising with programmers, applications/operational staff, IT project managers and other technical staff.
• Managing database security/integrity and backup procedures.
• Writing reports, documentation and operating manuals and writing disaster recovery plans.
• Providing user training, support and feedback.
• Archiving data.

COMPETENCIES REQUIRED:

• Strong Communication Skills
• Good organization and time management skills
• Ability to deal with complexities
• Good understanding of software and database management system
• Knowledge of installing IT hardware and software

QUALIFICATION AND EXPERIENCE:

• Bachelor’s degree in computer science or related field
• Professional memberships required
• At least,4 years prior experience in providing work station support
• Working experience of IT operating system(Windows, Exchange and Citrix)

Only qualified candidates will be contacted.