Payroll Delivery France, Senior Associate

Ready to take the next step in your career? Whether you're starting out or already have some payroll experience, this role offers the opportunity to develop your skills while supporting payroll delivery and providing excellent customer service.

You will support the team responsible for the carrying out of payroll activities and/or data management/customer services activities, ensuring that output is accurate and on time.

Join us on a journey of endless possibilities

At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

Learn more at www.stradaglobal.com

Key Responsibilities

• Independently process payroll end-to-end and/or perform Data Management and Customer Service activities in line with agreed calendars, SLAs, KPIs, and quality standards.
• Support statutory and year-end reporting activities, ensuring compliance with local legislation and client requirements.
• Respond to client queries, tickets, and calls within agreed service levels, providing accurate and professional support.
• Maintain strong knowledge of payroll processes, systems, and country-specific regulations.
• Support testing, system maintenance activities, and resolution of payroll or system issues.
• Liaise with third parties and internal stakeholders to ensure timely and accurate service delivery.
• Complete controls, documentation, and process updates accurately and on time.
• Contribute to root cause analysis, continuous improvement initiatives, and knowledge-sharing activities.
• Escalate service risks, issues, or scope deviations to the Service Manager when required.
• Handle sensitive and confidential information appropriately and comply with security and company policies.
• Participate in team meetings, projects, and other assigned activities to support service delivery and business objectives.

We are looking for you that have    

• French at min. B2 level plus a working knowledge of English
• 2-3 years relevant experience administering Payroll or Health & Welfare/Benefits in an HR consulting, HR Outsourcing or Corporate environment.
• Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint
• Flexibility to support a global and fast paced environment
• Excellent written and verbal skills, and pay attention to detail
• Self-motivated and a willingness to learn
• Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures
• BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience

It will be a plus if you have

• Experience working with HR and payroll data
• HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred

At Strada, our values guide everything we do:

• Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.
• Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
• Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
• Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
• Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right.

At Strada, our values guide everything we do:

• Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.
• Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
• Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
• Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
• Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right.

Benefits

At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.

Our commitment to Diversity and Inclusion

Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.

Diversity Policy Statement

Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting their recruiter.

Authorization to work in the Employing Country

To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.

Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.