CHILDREN'S CARE MANAGER AND SYSTEMS COORDINATOR (PROGRAM SUPERVISOR)
Job Description
Kitsap County is seeking a dynamic and mission-driven Children’s Care Manager and Systems Coordinator to join the Salish Behavioral Health Administrative Services Organization (SBH-ASO). This key role strengthens behavioral health access and quality for youth and families across Kitsap, Jefferson, and Clallam Counties. It offers an outstanding opportunity to advance your career in human services while shaping systems that directly impact the region’s most vulnerable populations.
This position is part of a regional team responsible for planning, coordinating, and evaluating behavioral health programs funded through state, federal, and Medicaid resources. You will help ensure high-quality care, promote system innovation, and support regional planning efforts across multiple child-serving systems. The role provides the opportunity to work collaboratively with providers, state partners, and community stakeholders to improve youth behavioral health outcomes.
As the Children’s Care Manager and Systems Coordinator, you will:
• Serve as the clinical treatment liaison between SBH-ASO, provider agencies, state hospitals, inpatient programs, and residential treatment facilities.
• Lead the resolution of sensitive or complex issues related to the availability and quality of behavioral health services.
• Conduct utilization management reviews and address utilization trends through consultation with contracted providers.
• Represent SBH-ASO at local, regional, and statewide behavioral health meetings and workgroups.
• Direct ongoing needs assessments, program evaluations, and compliance audits to ensure alignment with state, federal, and contractual requirements.
• Analyze program effectiveness and recommend improvements to service delivery and operational processes.
• Lead planning efforts to develop short- and long-range goals for the regional behavioral health system.
• Collaborate with provider agencies, consumers, community partners, and stakeholders to plan and implement regional improvements.
• Provide technical assistance, consultation, and training to subcontracted agencies to support compliance and quality improvement.
- Professional Experience and Education:
- Master's degree in Social Work, Behavioral Health, Psychology or a closely related field and four years of experience in children's behavioral health systems, program administration, clinical or programmatic oversight, or behavioral health program experience related to working with children and families.
- Credentials and Licensing:
- Active Washington State licensure as Mental Health Counselor (LMHC), Mariage and Family Therapist (LMFT), or Independent Clinical Social Worker (LICSW).
- Meets the Washington State Department of Health qualifications for a Child Specialist.
- Leadership and Management Experience:
- Minimum of one year of lead or supervisory experience.
- Specialized Knowledge and Skills:
- Knowledge of Washington State behavioral health regulations, diagnostic standards, and treatment practices.
- Experience with program development and implementation, including monitoring grant requirements and subcontractor compliance.
- Communication and Interpersonal Skills:
- Ability to collaborate effectively with providers, families, state partners, and community stakeholders.
- Skilled at navigating complex systems with a professional and solutions-focused approach.
- Ability to work in a fast-paced environment
- Ability to work independently to manage program
- Preferred Qualifications:
- Recent direct supervisory experience
- Experience in regional behavioral health planning or work within an ASO/BHO/managed care setting.
- Experience working in the community behavioral health system.
- Who May Apply: This position is open to the general public. Applicants across Kitsap, Jefferson, and Clallam counties are encouraged to apply. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills.
- This position is classified as exempt from overtime under the Fair Labor Standards Act (FLSA)
- This position is non-represented and covered under the Kitsap County Personnel Manual. Internal applicants should be aware that a change in union status or bargaining unit may impact your benefits and accruals. Please contact Human Resources if you have questions.
- Application Requirements
All applicants, internal and external, must submit a complete and fully detailed application. Your application must clearly demonstrate how you meet all minimum qualifications for the position by the posted closing date. The County uses the information provided in the application (not the résumé) to verify relevant work experience and to determine placement on the pay scale if you are selected for the position. - To be considered, your application must:
- Be fully completed, including all supplemental questions. Provide specific and detailed information showing that you have performed the duties and gained the experience required for the role. Include the total years of relevant experience, quantified based on full-time equivalency. Applications that are incomplete, lack sufficient detail, or do not clearly demonstrate that the applicant meets all minimum qualifications will be screened out and will not move forward in the hiring process. Meeting the minimum qualifications is required.
- Prior to employment, the successful candidate must:
- Submit official transcripts from an accredited college or university or business school, if education is being used to meet the minimum qualifications.
- Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, as determined by the hiring authority at time of job posting.
- Authorize and complete a criminal background check. Information received is reviewed on a case-by-case basis and will not necessarily remove a candidate from consideration.
- Driving Requirements
The successful incumbent must meet the driving requirements of this position and submit a copy a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment. The successful incumbent must obtain a valid Washington State Driver’s License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as:- Category 2: Driver operates a personal vehicle as an essential function for official County business.
- Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office.
- This recruitment is being used to fill an existing open position and may be used to fill future openings for up to six (6) months.
- Work hours for this position are Monday – Friday, 8 a.m. – 4:30 p.m. Flexible hours are available, as approved by management.
- Only authorized employees and hiring authorities have access to the application materials submitted. Per RCW 42.56.250, all applications for public employment, including the names of applicants, resumes, and other related materials submitted with respect to an applicant are exempt from public inspection.