Trailer Utilization Coordinator

  Location: Onsite – Jacksonville, FL Schedule: Monday – Friday, 8am-5pm     What work will you perform? As part of the Trailer Utilization Department, you will provide key assistance in maximizing the revenue and utilization of Landstar's trailer fleet through the research and reallocation of trailer equipment within the network. Your ability to maintain focus in a fast-paced environment with strong time management capabilities including the capacity to prioritize tasks effectively will help you be successful with trailer placement and planning for other daily tasks. Your previous communication experience will assist you in resolving concerns with customers and collaborating with team members. Essential Responsibilities:  Research historical data related to company-controlled assets using multiple systems of record Assist internal and external customers via inbound and outbound phone calls and emails to coordinate trailer placement with Landstar agents and drivers Identify opportunities through research to reposition company assets that are deemed to be underperforming Dispatching and processing payments to reposition company assets Satisfy internal and external customer requests for assets promptly Required Minimum Experience and Qualifications: High school diploma or general education degree (GED)   6 months of customer service experience   Preferred Experience and Qualifications: 6 months of call center experience 6 months of transportation/logistics experience Knowledge, Skills, and Abilities: Ability to work in a fast-paced environment Microsoft Office and Internet knowledge Strong oral and written communication skills Professional demeanor Good organizational skills Extensive time management capability Self-motivated with ability to collaborate in a Team setting Critical thinking; ample ability to utilize resources for decision making purposes