Vice President, Auto Claims

The Vice President, Auto Claims is responsible for the strategy, leadership, and performance of Mercury’s Auto Claims team. This organization owns the early phases of the Auto claim lifecycle, including intake, early handling and investigation, material damage, and the resolution of less complex, fast‑track claims.   This leader will sharpen and execute the operating model for the Auto Claims team leveraging data– ensuring the right claims are handled within the team, the right claims are escalated at the right time, and that customers experience fast, empathetic, and accurate service.