Lead Application Engineer (Construction-Industry Engineering Manager)

About this Position We are looking for a Lead Application Engineer (Construction-Industry Engineering Manager) who will lead technical support activities, ensure high product performance standards, and drive the development of key service-related projects. You will collaborate closely with technical specialists, marketing, sales teams, and external partners while managing a team of professionals within the department for construction-industry product. What you´ll do Technical Product Support - Conduct field tests and product trials during development and before market launch. - Prepare internal technical documentation and analytical materials. - Provide external technical communication and consultations for clients and partners. Quality Service Management - Review and analyze technical complaints, identify root causes, and prepare conclusions and recommendations for product improvement. - Participate in industry exhibitions, conferences, and seminars to support product promotion and strengthen the company’s expert presence. Marketing Collaboration - Work closely with the Marketing Department to develop technical, informational, and promotional materials. Department Leadership - Lead the Customer Technical Service Department: set goals, manage performance, and foster team development. - Manage daily operations, prepare annual plans, and oversee departmental budget and expenditures. Drive key projects, including: - Training Development programs for employees, partners, and craftsmen (Henkel Academy). - Tinting Studios: implementation supervision, operational coordination, technical maintenance, repairs, and performance evaluation.