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Job Description
Position Summary
Base-2 Solutions is seeking a JIRA Administrator to support USSOUTHCOM J26 ENHANCED DOMAIN AWARENESS task order. This is a part-time (0.50 FTE) remote position starting in July 2026 with a period of performance of 1 base year plus 3 option years. The role involves configuring, managing, and optimizing JIRA as the primary ticketing system for work order tracking and workflow automation.
Essential Duties and Responsibilities
- Configure, manage, and optimize JIRA as the primary ticketing system for work order tracking and workflow automation.
- Administer JIRA including workflow development, permission management, and integrations with DevOps tools.
- Support issue resolution and system performance enhancements using strong problem-solving and analytical skills.
Required Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or a related field OR a minimum of 5 years of equivalent experience in JIRA administration.
- Demonstrated experience configuring JIRA workflows, managing issue tracking systems, and integrating JIRA with GitLab, Confluence, or other DevOps tools.
- Experience with Agile methodologies, dashboard customization, and service-level agreement (SLA) monitoring.
Preferred Qualifications
- Atlassian Certified JIRA Administrator.
- ITIL Foundation Certification.
Required Education and Experience Equivalency
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- OR 5 years of equivalent experience in JIRA administration.
Required Certifications
- None specified.
Required Security Clearance
- No Security Clearance Required