Analyst/Associate - Investor Experience
Job Description
About Future Standard
Future Standard (formerly FS Investments) is an alternative asset manager dedicated to delivering attractive returns across private equity, private credit and real estate. Following its 2023 acquisition of Portfolio Advisors, FS now manages over $86 billion for both institutional and wealth management clients around the world, drawing on 30 years of experience and operating across nine global offices. The firm’s investment professionals manage a wide range of differentiated strategies across private markets and collectively manage relationships with 300+ sponsors. Future Standard’s active partnership model creates a virtuous cycle of superior market insights and deal flow, which inform the underwriting process and help to generate strong returns.
FS India Journey
Future Standard India (FSINV Global Services Private Limited) established its Global Capability Centre (GCC) in Bengaluru, India in January 2025. This strategic initiative marks a significant milestone in the company’s global footprint, with the centre serving as a hub for cutting-edge technology innovation and digital transformation. Located in the heart of India’s tech capital, the Bengaluru GCC is focused on developing best in class talent and delivering high-impact solutions across engineering, operations, Data science, AI. With a strong commitment to building a collaborative and agile work environment, FS India aims to harness local expertise to drive global innovation and long-term value.
About the Job
This role is part of the Investor Experience vertical within the India Operations Center of Excellence, participating in end-to-end investor lifecycle execution across onboarding, client services, due diligence questionnaires, and investor request fulfillment. The role drives service excellence, deep domain ownership, and transformation through system alignment and AI-enabled workflows.
What you will be doing
- Act as a primary point of contact for PE fund clients (GPs and LP investors) on day-to-day operational queries — capital calls, distributions, NAV, account balances, statements, and tax reporting.
- Perform full onboarding lifecycle for PE corporate clients — GPs, LPs, fund vehicles, SPVs, holding companies, feeder/master structures — from intake through go-live.
- Own continuous improvement of recurring investor deliverables and bring optimizations with standardization and automation
- Partner with Fund Accounting, Tax, Compliance, and Treasury to resolve client issues end-to-end; own follow-through and timely closure.
- Build a culture of deep SME expertise across investor workflows, including documentation standards, controls, and audit readiness
- Act as a senior escalation point for complex investor issues and drive resolution with clear stakeholder communication
- Identify recurring query patterns and partner with Operations and Technology to drive process and self-service improvements (FAQ, portal enhancements, templates).
- Operate effectively in a fast-paced, high-visibility environment with shifting priorities and tight deadlines
Qualifications & Experience
- A master’s or bachelor’s degree in business, finance, accounting, economics, or a similar discipline.
- Strong client-facing communication, both written and verbal; able to translate operational details into clear answers for sophisticated investors.
- 3+ years of experience in investor services, client operations, onboarding, or related functions within asset management/financial services
- Understanding of private markets/investment products and investor servicing expectations
- Strong written and verbal communication skills with a focus on precision and quality
- Comfortable operating in a fast-paced, rapidly evolving organization
- Professional certifications such as ACAMS are a plus
Future Standard is a global alternative asset manager serving institutional and private wealth clients, investing across private equity, credit, real estate and infrastructure. With a 30+ year track record of value creation and $94 billion in assets under management, we back the business owners and financial sponsors that drive growth and innovation across the middle market, transforming untapped potential into durable value.
Total AUM estimated as of March 31, 2026.
Future Standard is an Equal Opportunity Employer.
Future Standard does not accept unsolicited resumes from recruiters or search firms. Any resume or referral submitted in the absence of a signed agreement is property of Future Standard and no fee will be paid.