Merchandise Administrator
Job Description
At Fanatics Commerce, we’re more than just a leader in licensed sports merchandise – we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.
ROLE OVERVIEW
As a Merchandise Admin, you serve as a critical connection point between our internal teams and vendor partners. You’ll help bring products to life by managing item setup, ensuring data accuracy, and supporting day-to-day operations to keep the business running smoothly. This role combines administrative precision, partner service, and a fan-first mindset to deliver a great experience for both vendors and customers.
HOW YOU WILL MAKE AN IMPACT:
- Primary responsibilities include partnering with the buying team on data entry related projects, including but not limited to new product creation, PO creation, and order delivery tracking across multiple leagues and categories.
- Maintain accurate product data – ensuring updates to UPCs, site descriptions, costs, and other attributes are completed on time; execute data clean up related to monthly exception reports.
- Lead communication with cross functional traffic and operations partners to ensure timely product delivery and receipt.
- Support special projects and assist the Merch Process Manager in driving operational improvements.
WHAT YOU BRING TO THE TEAM:
- Detail-oriented mindset with strong organizational skills and a focus on accuracy in product and data management.
- Customer service approach to working with vendors—clear communicator, solution-oriented, and dependable.
- Experience working with merchandising systems and familiarity with product lifecycle processes is a plus.
- Ability to manage multiple priorities, meet deadlines, and adapt in a fast-paced digital retail environment.
- Passion for operational excellence and commitment to enhancing both the vendor and fan experience.
At Fanatics, we value transparency and honesty. If you don’t meet every single requirement, that’s okay – we still want to hear from you! We believe in the power of diverse experiences and talents. If you’re excited about the role and confident that you can contribute, don’t hesitate to apply. We’re genuinely interested in how your unique skills and perspective can help us build something amazing together.
WHERE YOU’LL WORK AND WHAT’S REQUIRED:
- Jacksonville, FL
- 1–3 years of experience in merchandising, eCommerce, retail operations, or administrative support roles
- Strong organizational skills with high attention to detail and accuracy
- Proficiency in Microsoft Excel and comfort working with product management or ERP systems (e.g., Oracle, SAP, PLM tools)
- Clear and professional written and verbal communication skills
- Ability to manage multiple tasks and deadlines in a fast-paced environment
- Problem-solving mindset with a service-first approach to vendor support
- High level of ownership and accountability for day-to-day execution
- Bachelor's degree in Business, Merchandising, or related field preferred but not required
WHAT’S IN IT FOR YOU:
- Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape our culture that celebrates both individual and team successes.
- Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we’re dedicated to supporting you in all aspects of work and life.
At Fanatics, we operate with a BOLD mindset—We Build Championship Teams, we're Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you're ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.